Forum Discussion

MaryAnnXavier's avatar
MaryAnnXavier
Community Member
2 years ago

Accessibility of Storyline block in Rise 360

Hi there, 

I have managed to incorporate a no. of accessibility guidelines into my storyline block. However, when I use the 'Read aloud' function built into my Edge browser, it cannot read the content on the slides or the notes. 

Hoping someone can assist me.

Thanks

Max

 

  • Hi there, Max!

    Thanks for reaching out. Glad to hear you are incorporating accessibility features into your course! 

    Unfortunately, this 'Read Aloud' functionality is not possible with Storyline 360 courses while using Edge. This functionality within Edge is only supported at this time within Rise 360 since it is web-based.

    We currently have a Feature Request submitted for this very issue. I have added your voice to this request. Here is how we handle Feature Requests. You can see what our team is currently working on within the Feature Roadmap.

    In the meantime, I'm curious to hear what other community members have done as a workaround! 

    We'll be sure to update this thread with any news or updates. 

    Thanks so much! 

    • MaryAnnXavier's avatar
      MaryAnnXavier
      Community Member

      Thanks Luciana.

      If I embed a Storyline block as an introductory video, is this still accessible? How can I test a storyline block for accessibility?

      I am undertaking the following checks.

      1. Colour contrast check
      2. Size of font
      3. Alt text to images (mine don't add any context hence I have removed them from the focus order)

      I have also added the following features to make my content accessible.

      1. Transcript (there is no audio as I am not keen to add the Text-to-speech voices or my voice and have no access to a voice actor at the moment/good recording software or a studio.)
      2. Closed captions and notes
      3. Accessibility shortcuts in a Word document linked within a Tab

      I have tried to use Web Aim but Articulate doesn't give access.

      Am I missing anything?

    • NaomiPusch-6dcb's avatar
      NaomiPusch-6dcb
      Community Member

      Hi Luciana, I am having trouble with the Edge Read Aloud in Rise and hoping you can help. Every time it gets to a "Continue" button, the reader stops reading. When I hit play again, it starts at the beginning of the course (instead of where I left off after the Continue button click). Any recommendations or known issues? 

      • JoseTansengco's avatar
        JoseTansengco
        Staff

        Hello Naomi,

        Happy to help!

        The first thing we need to do is to isolate if the behavior you're experiencing is isolated to your screen reader. Rise 360 supports JAWS, NVDA, VoiceOver, and TalkBack screen readers with our supported browsers.

        Would you mind testing your course using any of the four supported screen readers to see if there is any difference? If you can replicate the behavior there, please open a case with our support team here so we can take a closer look at the issue.

  • Hi @Jose, thank you, does Rise 360 support the Edge browser's built-in Read Aloud feature (Immersive Reader)? It used to (in our testing) but recently we found this issue I described above. It could have been a change to Edge or to Rise, but it seems to have changed how it functioned. We are about to go-live with a course and needed to support audio read aloud for folks that don't have screen readers (some folks with learning disabilities prefer to read and have it read aloud).

  • Hi Naomi! 

    I see that you've opened a support case. Great call! One of our talented Support Engineers will be in touch shortly via email. Thanks so much for your patience. 

    Have a great start to your week! 

    • NaomiPusch-6dcb's avatar
      NaomiPusch-6dcb
      Community Member

      NONCONFIDENTIAL // EXTERNAL

      I have not yet heard back on my support case. Can someone please reach out?

      Naomi Pusch (she / her)

      [E-Learning Heroes]

      • JoseTansengco's avatar
        JoseTansengco
        Staff

        Hi Naomi, 

        I resent the last correspondence in the support case that you opened. Please let me know if you were able to receive it. In case you don't get my message, you can also try searching your inbox/spam folder for all emails with the string "00841932" in the subject line.