Storyline 360: Improving Experiences With the Accessibility Checker

Whether you're an accessibility novice or expert, the new accessibility checker built into Storyline 360 will help you create more inclusive e-learning. Evaluate your content against key Web Content Accessibility Guidelines (WCAG) in one click and get a thorough report that identifies barriers and offers step-by-step guidance on how to move forward. Finding and fixing accessibility issues has never been easier.

Note: While the accessibility checker offers a practical starting point, no automated tool can guarantee full compliance and conformance with accessibility guidelines. For the most complete results, pair the accessibility checker with manual testing.

Open the Accessibility Checker

Get started with the accessibility checker using either of the following methods:

• Go to the View tab on the ribbon and select Accessibility Checker.

• Or, go to the status bar at the bottom of the app and select Accessibility Issues.

The Accessibility Checker pane opens and offers two main views:

• The Summary has interactive tiles to review according to WCAG criteria and complexity. 
• The All Issues option lists the scanned results, accessibility impact summaries, links to the corresponding WCAG criteria, and resolution recommendations.

Navigate the Results

Click the arrow icon next to each issue's description to expand or collapse its content. All the instances display in the expanded field. You can: 

• Click a line item to display more information about the issue and how to fix it on the right side of the pane. 
• Use the hyperlink in the right pane to jump to the issue's exact location within your course.

Filter, Sort, and Manage Issues

Choose from any of the following options to refine the information:

• Click Filter to view the applied filters or to edit the filter criteria. 
• Click Sort to select how you'd like to organize the list—by status, level, issue name, or number of instances—and choose ascending or descending order.
• Click Skip all instances to skip all instances of an issue.
• Mark the Show skipped box to display skipped issues on the list.

Understand Issue Complexity

Each issue is labeled by how it can be fixed:

• Fix in one click: Applies to simple updates, like the playback speed control, that the accessibility checker can resolve automatically. Just click Fix it for me to apply the change.
• Fix with AI: Offers the option to use AI Assistant, if it's included in your subscription. For example, you can use AI Assistant to generate suggestions for alt text and captions, then review and edit the result before saving.
  Note: The Generate alt text and Generate captions buttons appear for all users, but they only work if your Articulate 360 subscription includes AI Assistant. If not, clicking the button will prompt you to learn more about enabling AI features.
  However, even if you don’t have AI Assistant, you can still fix these issues manually by entering your own alt text or captions.
• Manual Fix: Requires your input to resolve. The accessibility checker provides clear instructions and links to the relevant WCAG guidelines to help you make the best decisions.

Scan Automatically

The accessibility checker supports up to 15 key WCAG criteria with various conformance levels that cover 24 different violations. It automatically scans your course when you open or edit it in Storyline 360, so the report is always current. You can also click Refresh to scan your content again. The scan results only show issues relevant to your content. For example, a "missing captions" violation won't display in courses without audio or videos.

Choose a Docking Option

Click the Redock icon to move the floating pane below your timeline. Use the Pin icon to keep the scanned results visible. Click the Undock button to use the floating pane, which you can move to another monitor to have more room to work.

Publish

When you publish your course, we'll remind you about any unresolved accessibility issues. You can click Review to open the accessibility checker floating pane. Skipped items won't be included, so use the Show skipped option in the accessibility checker to review anything you chose to skip earlier. 

Understand Compatibility

The accessibility checker is exclusive to the May 2025 update and later for Storyline 360. Project files with hidden accessibility issues won't open in earlier versions of Storyline 360. To restore compatibility, click the "Restore" or "Restore all instances" option to reveal all skipped accessibility issues.