Forum Discussion
AndrewFord-5e09
4 years agoCommunity Member
Active Text Entry Cursor upon Timeline Start
Hi Friends!
This morning I was developing slides where I had my students click on a hotspot, which simply jumped to the next slide that contained my Text Entry box. For about 2 hours this morning,...
AndreaKoehntop-
Community Member
Hi Sarah, and welcome to the E-Learning Heroes community! ✨
I see you are working with John Carlo in our support department, so you are in good hands. Should you need additional assistance, feel free to reach out to us in the case.
BradyJamison
2 months agoCommunity Member
Hi, AndreaKoehntop . We are experiencing the same issue Sarah had a few years ago but I cannot find an answer posted from John Carlo. Would you be able to point us in the right direction please?
- LaurenDuvall25 days agoStaff
Hello BradyJamison! Since Sarah's cases might be outdated, starting a new case with our Support Engineers would be best. Could you share your .story file with their team in a support case?