Forum Discussion

StephanieMargug's avatar
StephanieMargug
Community Member
2 months ago

Add captions to a video in Interactive > Tabs

Good afternoon, 
Is it by design that the option to manage captions from Multimedia > Video is different than Interactive > Tabs?

Does anyone have a workaround? I'm trying to upload cc for videos in each tab. 

Thanks in advance!



 

6 Replies

  • Chris-Hurst's avatar
    Chris-Hurst
    Community Member

    Do you get the option to manage captions once the video is uploaded?

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff

        Hi StephanieMargug​

        Thanks for reaching out! I wanted to share a closer look at my experience when adding captions in both of these blocks, as it is working as expected on my end. 

        • If you insert a new tabs block in your lesson and insert your video, do you see the CC icon display? 
        • Do you experience the cc icon missing in any other blocks you've tried so far, or just this one? 

        We'd be happy to take a closer look at a copy of your course and a screen recording of this behavior in a support case so we can continue troubleshooting.

        Looking forward to hearing from you!

  • Chris-Hurst's avatar
    Chris-Hurst
    Community Member

    That's odd - I insert a tab, the 'Upload Media', once the video, (mp4) has uploaded I then see the 'cc' option as in my previous screenshot.