Forum Discussion
TaraDjanani
2 years agoCommunity Member
Adding comments
Hello! Does anyone know how some members of my team are able to access an e-learning I am working on in Rise and add comments, but others can not? I thought you didn't need to have an articulate ris...
lstrusStrus
Community Member
Hi,
Thanks, I've already opened a case and was told that the email address not match with any existing Articulate IDs.
JoseTansengco
9 months agoStaff
Hi Liane,
Good call on opening a support case. It looks like you're already working with my colleague Lianne to troubleshoot the issue. Please let her know through the support case if you're still experiencing the issue so we can investigate the matter further.