rise 360
11844 TopicsRise not saving progress
Hi, We've created a course in Articulate Rise, exported it as a SCORM 1.2 and uploaded to our custom LMS. The course is made so that the user has to complete a section before they can move onto the next one. The issue we are having, is that the user may start a course and complete a few sections, but then leave to continue later on. When they go back into the course, the course does start from where they last left off, but all the sections they have done previously are now no longer marked as completed, meaning when they try to go to the next section from where they left off, it's not letting them move onto the next section as it's saying all previous sections need to be completed, even though they have already done this. Is there a fix for this?214Views0likes6CommentsReview 360 comments are in reverse order
Hi all -- I have left comments via Review 360 on a Rise 360 course. On the Review tab, the comments are in reverse order, so even though I'm on the first screen, my comments for the final screen are next to the first screen. The comments don't change as I proceed forward through the course. On the Feedback tab, same issue. The comments appear from last screen to first screen. I click the Clock icon in the top right to try and change the ordering to Sort by Lesson, but nothing changes. According to this Articulate article, "For Rise courses, comments are lesson-specific, so the comments in the sidebar change as you switch lessons." Does this mean if a course only has one lesson, the comments shouldn't match the screens and the order by button no longer works? That feels really unfortunate to me. Thanks! Kelsey77Views0likes3CommentsRise shift with transcripts
In Rise, when viewing the transcript that I want to keep open while going through the lesson, the main content block appears to shift after the audio is playing. Image 1: when you first display the Audio Transcript panel the main content block is centered in the window, as shown below with the “Stress Response” section. There is an even amount of white space on both sides of the content. Then… Image 2: …when you play the audio, or scroll down the page, after a few seconds the main content shifts to back to the right – behind the audio transcript panel. There is now more white space to the left of the main content and a portion of the text is behind the audio transcript. Anyone know why this happens or how to avoid this for smaller screens/laptops? Thanks.37Views0likes4CommentsRise Header Images
Hello - I am using AI to create a header image and am trying to adjust it to accomodate the Rise header proportions. When I upload the image and preview the course, the bottom of the image is cut off. I'd like to provide AI with the proper dimensions so the image fits correclty. Note: I am not using the Rise AI image generator. I am using ChatGPT.Changing a Rise project owner
Hello, One of my colleagues created a project in Rise and is leaving the organization. The content has been shared with me and my team but we need to edit and publish the content. Is there a way of changing the ownership to myself or anybody else on my team? Also is there any way for us to get access to her account and moving all the content she created so we can preserve all the courses she created? Thanks in advance.Solved215Views0likes7CommentsRise360 ~ Unable to remove the frame/border on embedded videos in the accordion widget.
Has anyone been able to remove the border around the embedded video function, when its added to the accordion or process widget in Rise360? The border is constantly visible and i'm unable to see the preferences to disable this, like you can when you add the embedded video to a normal page. (normal page preferences for video embed with 'remove border' option. This is missing inside widgets. Any help gratefully received.34Views0likes1CommentRise 360 Snapshots: unlimited?
Hi everyone, I have some questions I couldn't find answers to: Does anyone know if the amount of snapshots per training are limited or unlimited in Rise 360? Do snapshots get deleted after a certain time or a certain amount of created snapshots automatically? Thanks in advance! Luka24Views0likes2CommentsAutomatic Selection of preferred language in LMS/SCORM-Package
Hi there, I have a question about the localisation feature in Articulate Rise and would be grateful if anyone with similar experience could help me. 😄 My use case is as follows: Our course content is inside an Articulate Rise course and is exported as a SCORM 1.2 package to a Moodle platform. When the SCORM package is clicked, the user is directed to a pop-up containing the course contents. I understand that Articulate Localisation is the best way to generate and export Rise courses in multiple languages, as demonstrated in the following article and e-learning course: Articulate Localization: Publish Multi-Language Rise 360 Courses | Articulate - Community https://rise.articulate.com/share/wbbxvTJyDgfSsfVryNBVDjvmjdX8agsK#/ The best method I have found is to allow the user to select their preferred language at the beginning of the SCORM package using a dropdown menu, as demonstrated in this article: Multi-SCO SCORM Package with Language Select | Articulate - Community Is there any way to skip the dropdown menu and automatically display the correct course language based on the user's browser language or, alternatively, based on the user's Moodle profile fields? Ideally, this would not require much coding or a custom solution and would not change the current user flow when accessing course content. Any help or feedback on this issue would be much appreciated. 🙏 Best regards, Felix193Views0likes4CommentsHow long will old Rise Preview links forward to newly created Quick Share links?
Hello, Our organization has a lot of Rise Preview links that we still use today for various reasons, projects, and customers. Moving forward, some of these links will be converted to the new Quick Share links (when updates need to be applied to their content) and some will remain as older Preview links if no updates are needed for a particular Rise course. That said, we noticed that when an old Preview link is converted to the new Quick Share link that the URL changes (however, the old Preview link URL still thankfully forwards to the new Quick Share link URL). A couple of questions about this: How long will old Rise Preview link URLs still forward to a newly created Quick Share link URL? If we never update an older Rise course, and continue to use the old Preview link for it that we created years ago, will we ever be forced to convert it to a Quick Share link at some point? Thank you in advance for any and all answers regarding this!Solved205Views0likes4Comments