rise 360
11759 TopicsDelays in Quick Share Metrics Reporting
I am experiencing LONG delays with metrics reporting when users access a course through Quick Share. Sometimes it is up to 12 hours later before the stats appear in the Quick Share Engagement section. I want to rely on this information being readily available so I can verify a user finishes one course before assigning the next. What is the normal time it takes to appear? Any way I can speed up mine? Thank you!Restrictions due to AI?
I’m trying to duplicate a lesson from one Rise course to another. Both courses are owned by me and were created using AI. When I attempt to copy a block or a full lesson between the two, it doesn’t work—the courses don’t appear in the selection list. The same issue occurs when I try to copy or import a lesson; the other course simply doesn’t show up. Additionally, I’m noticing that when I click the ellipsis on these AI-created courses, there are fewer options available compared to non–AI-created courses. Can you clarify why these limitations exist and whether there’s a restriction specific to AI-generated courses?10Views0likes0CommentsHow to Auto-play Audio Files in Rise 360
Hello - I have seen a variety of threads on this topic, however, the trail goes a little dry from 2 years ago. Is there a way to play audio automatically in Rise 360? Requiring the action to start audio to view in tandem with content adds no value to the learner's experience and breaks the flow of the design. I read that there was a challenge related to mobile responsiveness, but it would be great to know what considerations are being made, if any, to bring this highly requested enhancement to bear. Thank you, Joanna1.8KViews1like67CommentsNew in Rise 360: AI-Generated Captions (Beta)
We’re thrilled to introduce a new way to make your Rise 360 content more accessible with less effort. You can now generate closed captions for course videos with AI Assistant, saving time and effort while supporting learners of all abilities. Whether you’re uploading a new video or working with existing media, AI Assistant can create captions automatically during upload or with a single click later. And if you want to make changes, the built-in captions editor makes it simple to fine-tune wording, timing, splits, merges, and more—all while previewing how your captions will appear in context. Check out the user guide to learn more. Give Feedback AI-generated captions are in beta, and we’d love your feedback. After generating captions, you can use the thumbs-up or thumbs-down option that appears in the lower-right corner to let us know how it went. You can also share your experience in the comments below. Happy captioning!Solved586Views6likes11CommentsRise's decorative image
I saw this was discussed a year ago, but I haven't seen any resolution. We are instructed to leave the alt tag field empty for Rise to mark it as decorative, however the screen reader ends up reading out the file name of the image instead. I saw someone else say that putting in the double quotation ("") is supposed to mark it null, but the screen reader is still reading it. Anyone know what we can do? I'm getting quite frustrated.16Views0likes0CommentsHiding placeholder blocks from published content
Hi there, I have a use case that I don't think is covered by the product as it currently exists. I work on creating training materials for software solutions that change rapidly. This means that I can be writing a module in the knowledge that in the pipeline are updates that will fundamentally affect the flow of the lesson. I want to be able to add placeholders for future features, but elect to hide them so that they do not display in a published output. (Similar to hidden slides in a Powerpoint deck that don't display during a presentation in presenter mode.)74Views3likes6CommentsCreate with AI: Theme color, images, image style
I really enjoy working with the 'Create with AI' feature in Rise 360. The results you get through the prompt assistant are honestly quite impressive. However, I’ve run into a few minor challenges, and I was wondering if anyone here has found a workaround for them yet. Theme Color Ignored: Even when I explicitly state in the prompt that the theme color should be set to a specific hex code (for example, #235a64), Rise completely ignores it. Image Style Ignored: The AI also seems to disregard image styles specified in the prompt. For instance, if I explicitly ask for 'painterly style', the generated images still always turn out photorealistic. Lack of True Diversity: This is something I’ve noticed not just when generating full AI courses, but even when generating AI images. When I prompt for a "diverse group of employees," it does include men and women and usually two different skin tones, but the people are almost always 'young and attractive'. The men usually have beards, and the women have long hair. True diversity across generations, or even women with short hair, is rarely represented. Are you experiencing the same issues, and have you perhaps found any solutions or clever prompting tricks to solve this? Thanks in advance for your insights!31Views0likes1Comment