Audio issue-audio increasing around :16-:20 second when exported from SL as MP4
I am having the same exact issue I noticed someone reported 11 months ago. For five videos created in Storyline then exported to mp4 and then brought into Rise. The audio sounds fine in SL but when exported the audio always increases around the :16-:20 second mark? Did Articulate find a fix for this issue? Thank you!question bank and quizzes not updating
Hello I have this problem with my quizzes, So In my courses i have some quizzes that are made from question imported from the question bank. My problem is that when i make changes in some questions from the question bank they don't update in my quizzes from my diffenrent courses. So I need to go in the quizz, delete the question and import it again but this seems not logical for me. Is there any solution to my problem ? ThanksFlash card format issue after a compulsory knowledge check question in Rise
Hi, It seems there are issues with flash card stack if it is placed after knowledge check question in which 'Require correct answer to continue' is enabled. The font-size is larger and you cannot see the top part of scrollable text. The css classes used seem to be different when that option is enabled. Here is the review link for the sample of the issue: Flash card - debug & test | Review 360 Any suggestions on how to workaround this issue? Thank you.Review comments disappearing after re-publishing
I'm having a bad tech day lol I have an SME reviewing two Rises courses today and I received the first few comments he made in Review. I replied to his comments and made an edit. I then re-published. When I went back into Review, his comments and my replies were missing. Earlier comments are still there including older resolved ones and still active ones. I can roll back to an earlier version and see the comments there. I have re-started, re-booted, etc. Help please...Length of time to download in Rise
Hello, I am working on downloading podcast videos (MP4) into micolearning shells. Only one video per shell and the time to upload seems to be extremely long. The videos range in length from 30-60 minutes each and take anywhere from 10-30 minutes to upload and process. The upload and processing time are equally as slow. Is the normal? I don't recall having to ever wait this long for a video of any length to upload and process. Do computer specs have anything to do with this?Does RISE automatically fade up from black on mp4 video even when it doesn't start in black?
Hello. I am trying to get around the fact that RISE doesn't allow a thumbnail to a video to display without bringing the video into replay and adding a image as the first frame. To combat this, I produced a video that doesn't start in black, thinking RISE would not add a black fade in upon importing the video in a project. Even though the video doesn't start in black, it appears that RISE automatically fade the video in from black, thus not allowing the first frame to serve as the thumbnail that learners see. Back to the issue of the video starting in black in the course which is horrible! I know people have been asking Articulate for over seven years to provide us with a thumbnail option so I am guessing that is not coming anytime soon. Is my only option to use my mp4 video to bring into Replay, add an image at the beginning and then publish it as another mp4 just so RISE won't put on the automatic fade in from black on RISE? That seems like a very heavy lift to get a video to show up with a thumbnail in the course. I tried Storyline but I can't add multiple language closed captioning as easy as I can in RISE. We can't link out to YouTube or Vimeo due to corporate restrictions. Any ideas how to easily accomplish RISE NOT putting an automatic fade up from black in your course. Thanks for all your ideas!
