Forum Discussion
Length of time to download in Rise
Hello,
I am working on downloading podcast videos (MP4) into micolearning shells. Only one video per shell and the time to upload seems to be extremely long. The videos range in length from 30-60 minutes each and take anywhere from 10-30 minutes to upload and process. The upload and processing time are equally as slow. Is the normal? I don't recall having to ever wait this long for a video of any length to upload and process. Do computer specs have anything to do with this?
Hello Trista,
Happy to help!
As long as your video is less than 5 GB, then the uploading time should depend primarily on your internet speed. If the file size of your videos isn't that large, please upload a copy of it here or in private by opening a case with our support team so we can check how long it would take for the video to upload on our end.
