Forum Discussion
Recovering a deleted lesson
I accidentally deleted a lesson within a Rise course in error. Is it possible to recover it?
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360! This update adds the following feature:
- Save and restore your work with a click via an easy-to-access version list that captures manual saves and export events.
There's nothing to install for web apps. New features and fixes are immediately available. Let me know if you have any questions about this update.
This is really ridiculous! I spent so much time creating this content and one accidental click deletes your entire work. It is unacceptable. I am so disappointed in this product!
Hi Jay,
If you accidentally deleted your Rise 360 course, a copy should still be in your Deleted folder as long as you didn't clear it out after the event. You'll find this folder in the bottom left section of your dashboard.
I will add your voice to the feature request that Gren mentioned, and we'll let you know when it makes it to our product roadmap!
I checked it and it was completely gone and empty. I googled, I visited bunch of forums regarding this issue and tried everything. You really need to resolve this, otherwise it is not worth working on this platform. I had a nervous breakdown, I cried, I was bitter and I moved on now, lol But please do it for others. I don't want another person experience this.
Hi Shawnda,
Unfortunately it is not possible to recover a deleted Lesson.
Hi Shawnda!
When deleting blocks or lessons, you'll see the Undo notification for 12 seconds with a timer indicator. However, once this disappears, the block or lesson can no longer be recovered.
One way to prevent this in the future is to create duplicates of your courses before editing the original course. We're also tracking requests for a feature for reverting to a previous version of the course, I'll keep you posted on any updates on this request.
12 secs.. Are they okay with this??!!!
Any updates on this, the ability to reverse an accidental deletion seems to have been on the table for some time. If that isn't possible what about version control?
Just lost 2 months of work. To have no recovery option is incomprehensible.
Right! I was in disbelief!!!
Hi @GretchenRoge432 and JayDaniyar,
Thank you both for sharing your thoughts and experiences here. I'm sorry to hear you were unable to recover your work and can understand how frustrating that can be. I've shared your comments with our developers to express the impact this has on our users.
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360! This update adds the following feature:
- Save and restore your work with a click via an easy-to-access version list that captures manual saves and export events.
There's nothing to install for web apps. New features and fixes are immediately available. Let me know if you have any questions about this update.
