Black shapes and shared block templates
Couple of questions When the mouse pointer hovers over a block type in a lesson - these black shapes appear (see image). What are they for? Chat GPT tells me that block templates (shared with a team) will update automatically - but I can't get this to work. I create a shared block template. Insert it in another lesson. But when I modify the original the 'copy' doesn't update. Thanks for the helpCode Snippet Block 'copy button' Not Working?
Hello all, I have inserted some text into a Code Snippet block to help the learner quickly copy and then paste some text as they work along with a course I'm designing. Today I noticed that in Review360 it seems the Code Snippet copy button does not allow the user to quickly click and copy the text. However, when the same copy button is clicked in the Edit view of my course, it works flawlessly. Have I done something wrong?Customised Scenarios
Hi Heroes, Hoping someone can help me with something? I'm looking to switch out some of the Articulate stock characters in the scenario block for our own people, which I know how to do and have replaced and overrode in the SCORM file. The problem I'm having is that next step of converting it back to compressed SCORM file you add to the LMS. My thinking was I could just compress the extracted folder once all the updates had been made, but that then adds another folder (that isn't in the original SCORM) which I think will impact its functionality when uploaded to the LMS. I've seen a video from Tom Khulman which showed how to replace the images, which was super helpful, but didn't show the next step of repackaging back up. I also saw another video in a post, which did show that repackaging, but doesn't appear to be working for me. Any tips and trick for what to do once the images have been replaced and how to repackage back up for deployment in the LMS will be greatly appreciated!Most Rise 360 SCORM packages showing blank screen or “502 Bad Gateway” in LMS
Hi everyone — I’m running into a serious issue and hoping to gather some insights from others who might be experiencing the same thing. Course details: Created in Rise 360 and exported as SCORM packages (SCORM 1.2 format) Uploaded to our LMS (Coassemble) — all courses have been live and working normally for months Issue now: When launching, most courses display a blank screen or a “502 Bad Gateway (nginx)” error. We’ve tested about 50 Rise 360 courses, and only 2 of them are currently loading properly. The same SCORM files show identical errors when tested in SCORM Cloud, so it doesn’t appear to be LMS-specific. What we’ve already verified: The LMS itself is operational — but nearly all Rise 360 courses are failing to load. None of the courses were recently edited, re-exported, or changed in any way. The issue began suddenly within the last couple of days. Our suspicion: These SCORM exports may be referencing external resources (such as Articulate-hosted scripts, fonts, or media) that are currently unavailable. Questions: Is anyone else experiencing this same issue with Rise 360 courses (blank screens or “502 Bad Gateway” errors) in their LMS or in SCORM Cloud? We’re trying to troubleshoot what might be causing it, but our LMS provider hasn’t been very helpful — so we’d appreciate hearing from anyone who has seen something similar. Has anyone identified specific Rise 360 export settings or dependencies that could lead to this issue if external resources become unavailable? Thanks in advance for any help or insight you can share — this issue is affecting a large portion of our live e-learning content, so any shared experiences or fixes would be greatly appreciated!Label the Rise project thumbnail file
To streamline course management and lookup, it would be helpful to add a customizable label (e.g., “Internal,” “External,” project ID, language) directly on Rise project thumbnails. This would make it easier to identify course versions and reduce confusion when managing courses with similar or duplicated content. Avoid having to open and scroll through the content to ensure you have the correct project.
