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RenaeFlegg-7602's avatar
RenaeFlegg-7602
Community Member
13 days ago

Sharing between Rise360 and Rise

Hi all. I have a client with a Rise (LMS) licence who would like me to send a copy of the course I built in my Rise360 account.

I've shared courses between Rise360 accounts many times, but when I entered the email address attached to their Rise (LMS) account, it says: Failed to send copies to the following emails, please ensure that they have valid accounts in your regional data center:

So I guess my question is can you transfer between Rise360 and Rise?

Rise 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    11 days ago

    Hi RenaeFlegg-7602!

    Happy to help with this!

    It appears you and your colleague’s accounts are hosted on different data centers. Transferring course content between the U.S. and EU data centers is not currently available. However, the ability to migrate is planned as a part of our official production launch.

    Please let me know if you have any more questions! 

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