Forum Discussion

RenaeFlegg-7602's avatar
RenaeFlegg-7602
Community Member
2 years ago

Sharing between Rise360 and Rise

Hi all. I have a client with a Rise (LMS) licence who would like me to send a copy of the course I built in my Rise360 account. I've shared courses between Rise360 accounts many times, but when I en...
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LerNetzLernmedi's avatar
LerNetzLernmedi
Community Member
7 months ago

Hi StevenBenassi​ , do you have an update on transferring course content between US and EU data centers yet?  I have one importent modul  which need to be shared (and we're unable to). 

Or is it possible to change the data center region? Because I just purchased a new account for a client with no content yet. Would it be possible to change the date center to US? (christian.utz@lernetz.ch)

Thank you!

  • KellyAuner's avatar
    KellyAuner
    Staff
    7 months ago

    Hi LerNetzLernmedi,

    Thanks for following up on this!

    I don't have an update to share right now. Currently, we don't support data transfers between regional data centers. If your subscription is hosted in the US data center, you can’t transfer your data to the EU data center or vice versa.

    One option is to publish the course as a PDF or for web distribution and share the published output with your partner. They can use the published output as a reference so they can recreate the course manually in their subscription in a different data center. Please let me know if you have any questions!