Forum Discussion
Sharing between Rise360 and Rise
Hi all. I have a client with a Rise (LMS) licence who would like me to send a copy of the course I built in my Rise360 account. I've shared courses between Rise360 accounts many times, but when I en...
I am having the same issue. Both my client and I are in the US so not understanding why I can't send a copy. I didn't have any issues until I upgraded to a Teams account.
Hi, JenniferThomas!
Thanks for reaching out and I'm sorry to hear you've hit this snag. I see you've connected with my teammate, Dexter, in a support case. We'll continue troubleshooting there!
Thanks Kelly - thanks to Dexter, we were able to solve the issue! We needed to verify which emails were used for the Articulate IDs.
