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SheriHorton's avatar
SheriHorton
Community Member
17 days ago
Solved

Deleting Block - get something went wrong error

In Rise when I try to delete any Block, I get the Something went wrong error. It just started happening. I have restarted my computer but still happening. I have tried with more than one file and it's happening in all of them. I can add new content but can't delete anything. 

  • Hi SheriHorton,

    Happy to help! Last Friday, we encountered a minor issue with Rise 360 that prevented certain users from deleting blocks in a course. This incident has since been fixed, and you should now be able to delete blocks. Please open a case with our support team here if you're still encountering the issue.

    • SheriHorton's avatar
      SheriHorton
      Community Member

      Hi JoseTansengco, I was actually online chat with Dexter about it on Friday as I believe I was one of the first people to report it. It is working for me now. Thanks for following up.