Forum Discussion

SheriHorton's avatar
SheriHorton
Community Member
8 months ago
Solved

Deleting Block - get something went wrong error

In Rise when I try to delete any Block, I get the Something went wrong error. It just started happening. I have restarted my computer but still happening. I have tried with more than one file and it'...
rise 360
  • JoseTansengco's avatar
    JoseTansengco
    8 months ago

    Hi SheriHorton,

    Happy to help! Last Friday, we encountered a minor issue with Rise 360 that prevented certain users from deleting blocks in a course. This incident has since been fixed, and you should now be able to delete blocks. Please open a case with our support team here if you're still encountering the issue.

JoseTansengco's avatar
JoseTansengco
Staff
8 months ago

Hi SheriHorton,

Happy to help! Last Friday, we encountered a minor issue with Rise 360 that prevented certain users from deleting blocks in a course. This incident has since been fixed, and you should now be able to delete blocks. Please open a case with our support team here if you're still encountering the issue.

  • SheriHorton's avatar
    SheriHorton
    Community Member
    8 months ago

    Hi JoseTansengco, I was actually online chat with Dexter about it on Friday as I believe I was one of the first people to report it. It is working for me now. Thanks for following up.