Forum Discussion
Adding videos to a slide causes a black/grey border to appear
I've been encountering a bug in the latest Storyline update (I can't confirm if its from the latest update, or a previous one).
Whenever I add a video to a slide, it causes a black/grey border to...
Hello Elizabeth!
Sorry that you're running into this snag! Which browser are you using? Have you seen this same experience in multiple browsers?
Lastly, if you could share your file, we can take a look. You can share it in this discussion or privately in a support case.
Is there a known fix for this frame border issue on videos or do I need to submit a case?
If possible I'd rather not submit a case just to find out the fix is going to be using a shape to cover up the border.