Forum Discussion

AOrion's avatar
AOrion
Community Member
3 months ago
Solved

AI assistant window

Hi, I'm having an issue using the AI assistant. Whenever I click on a command, the AI window appears briefly, then disappears. If I hover over the icon pinned to my task bar, it appears again, then g...
ai assistant
  • JHauglie's avatar
    JHauglie
    3 months ago

    Sounds like a glitch possibly caused by using multiple monitors (similar behavior is well known and appears when using the color picker tool). Try using SL360 only on one monitor (disconnect the other displays) and see if the behavior continues.

    You may also need to uninstall and reinstall the software; see this thread for a detailed description of how to do this if you aren't sure.

JHauglie's avatar
JHauglie
Community Member
3 months ago

Sounds like a glitch possibly caused by using multiple monitors (similar behavior is well known and appears when using the color picker tool). Try using SL360 only on one monitor (disconnect the other displays) and see if the behavior continues.

You may also need to uninstall and reinstall the software; see this thread for a detailed description of how to do this if you aren't sure.