AI Voices Skipping Words?

Hi Heroes!  I've got an issue and I'm wondering if anyone else is having this same challenge with the AI voices lately.  I have been using the AI voices in Articulate Storyline for about 8 months now and it's been great.  But, in the last few days, I've had an issue with my AI voice skipping the first few words on a slide.  I uploaded a review of one project and shared with a colleague.  I use Storyline and Rise.  Rise is my book and Storyline is the individual chapter.  As my colleague was going through the project, she noticed that the voice would start on the third or fourth word.  It wasn't happening on every slide but it was an issue on many of them.  If she went back and played the slide over, the entire sentence would be heard.  Is anyone else having this issue?  I'm using the Jessica voice but I've been told by other co-workers that they are having the same issue and they are using different voices.