Forum Discussion

AllisonLaMotte's avatar
AllisonLaMotte
Staff
12 years ago

All images disappeared

Hello, This morning when I was working on my storyline file, all of a sudden the images disappeared. The strange thing is that I can still see them in the thumbnails, but when I go to the actu...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
12 years ago

Hi Allison,

I see you're working on a case (# 00412772 for my reference) with Cleo and he shared a reminder regarding the following best practices for working with Storyline:

  • Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior.
  • You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents orsymbols in your file names.

Can you confirm which update of Storyline you're using (we're currently on update 6)?