Forum Discussion

AllisonLaMotte's avatar
AllisonLaMotte
Staff
12 years ago

All images disappeared

Hello, This morning when I was working on my storyline file, all of a sudden the images disappeared. The strange thing is that I can still see them in the thumbnails, but when I go to the actu...
storyline 360
SarahLukeis-ecc's avatar
SarahLukeis-ecc
Community Member
11 years ago

Hello, 

I have been experiencing the same problem with my storyline file. When I openedit I couldn't see any of the images but their outline is still on the slide. The slides also look normal as thumbnails on the left side of the screen, but when I click on the thumbnails to bring up the slide the images disappear.

I tried to copy everything into a new file but the images still wouldn't show. I have also tried to create a new file and copy things one at a time which also doesn't appear to be working. 

Even when I create a new file and try to insert images through the insert picture option, certain ones will not appear. 

This is only happening with one storyline file. I have been using other ones today and they are still fine. 

Does anyone know if this issue can be resolved?

Thanks!

Sarah