Forum Discussion
All images disappeared
Hello,
This morning when I was working on my storyline file, all of a sudden the images disappeared.
The strange thing is that I can still see them in the thumbnails, but when I go to the actu...
Hi Sarah,
Unfortunately our team has not been able to determine the cause of the missing images yet, although it seems to be associated with a corruption issue. If you'd like us to take a look at the file we're happy to investigate it. I assume you're using Storyline 1? You'll also want to make sure you're using the latest update of update 7.
Since you mentioned just a few images causing the difficulty - have you looked into how those images are created or any thing unusual about them? You will want to look at the information I previously provided in terms of working locally and ensuring the file names/paths are all within the 256 character limit.