Forum Discussion

AllisonLaMotte's avatar
AllisonLaMotte
Staff
12 years ago

All images disappeared

Hello, This morning when I was working on my storyline file, all of a sudden the images disappeared. The strange thing is that I can still see them in the thumbnails, but when I go to the actu...
storyline 360
NigelRibeiro's avatar
NigelRibeiro
Community Member
11 years ago

Hi Ashley, 

I am having the same problem. Images have disappeared.    I can see them in the story view but when I open the slide they are not there.  I am working on a file that was created and only saved on my laptop. The name of the file is Life in the UK.story. I am using Storyline 2 update 6.

I tried importing the slides into a new file and it did not help. I also get the "something went wrong" msg when trying to preview the new file. 

Some of the images that disappeared were copy and pasted and some were imported on slides from powerpoint. 

I spent hours editing the photos in Articulate, I hope I don't have to redo all that work :( 

I have submitted a case as well. Case # 00629230

any help will be appreciated. 

thanks! 

Nigel