Forum Discussion
Articuate Rise - Can you publish a .zip file without the file being compressed?
Hi Alyssa,
I want to provide more information about this.
We were having no problems with zip files created by Rise until around August 2020. That leads me to believe that an update in the Rise code around that time caused the current issue. Until that point, after exporting the published file Rise would take us to the folder where the zip file had been saved. After the update, Rise started taking us to the actual content of the zip file. Please see the images attached.
From that point on, we had to start unzipping and reziping published files created by Rise, otherwise, SuccessFactors would not take them. I am aware of the workaround but that is not ideal given the number of courses we publish on a daily basis.
When can we expect to have this issue fixed?
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