Forum Discussion
HervSalzmann
3 years agoCommunity Member
Articulate 360 e-learnings can no longer be started —> only white page appears
Dear Community I have received reports from some users of our Articulate 360 e-learning courses that they are unable to start the e-learning courses. Only one white page appears. It doesn’t matter ...
Crystal-Horn
3 years agoStaff
Hello, Hervé! I have a few questions for you to help determine the cause:
- Is your course hosted in an LMS?
- Have you made any updates to the course, and uploaded the new version?
- Have the affected learners started the course before the updates, and now are seeing the blank page when they go back?
If you answered yes to those questions, try using our "reset learner progress" feature when you export your Rise 360 course.