Forum Discussion

DeLoraReardon's avatar
DeLoraReardon
Community Member
8 years ago

Articulate 360 Peek Window issues

I apologize is this is covered elsewhere, but I didn't see it if it is. I have dual monitors because I find it easier to develop that way (pull up material in Word on one screen, copy into Storyline...
Peek 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
7 years ago

Hi Krystin,

I'm sorry you've run into such trouble recording with Peek. It seems to be something specific to users who have a dual monitor set up and are trying to record. Does that match what you're seeing? 

Are you able to record if you disconnect from your additional monitor?

  • KrystinBlakemor's avatar
    KrystinBlakemor
    Community Member
    7 years ago

    No, I can't use it at all

    Thanks,

    Krystin Blakemore - Hardware Technical Specialist
    AssetWorks LLC. www.assetworks.com
    Fuel & KeyValet Support: 800-900-8152 Press 1 for Customer Care then Press 3 for Fuel Focus and KeyValet Support

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  • AntonNoffke's avatar
    AntonNoffke
    Community Member
    7 years ago

    Greetings
    I ran a test with one monitor (screen) only, you are correct it works fine. The problem exists when two monitors are active

    Kind Regards

    Anton Noffke

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