Forum Discussion
Articulate 360 connection issues
While working in Rise 360, I was logged out and unable to access Articulate pages or products. Several errors occurred after several attempts.
The current error is:
Pretty-print
{"name":"AxiosError"}
All my colleagues are having the same issue.
16 Replies
- ChrisWant419Community Member
Same issue here - I have tried clearing cache and different browsers (Edge & Chrome) but no luck
- MikeMaroney-45eCommunity Member
same issue here
- DavidCNXCommunity Member
It's a global issue with AWS servers, not only impacting articulate.
Let's just be patient for Amazon to solve that, and nothing to do on our side.- ChrisWant419Community Member
Thanks David. I have just received a breaking news notification regarding AWS (after I replied here). Fingers crossed AWS resolves this quickly
- NolwennRCommunity Member
Thanks, let's be patient then !
- JordiAlbalateTaCommunity Member
same issue!!
- PlusPortDirectCommunity Member
Same issue too - let's hope for a quick recovery.
- HaileySaraSMCCommunity Member
Also for me!!
- LouiseAldrid034Community Member
Same here :(
- scthompsonCommunity Member
We are having a the same issue with an axios error message. Any ideas what is going on?
- LouiseAldrid034Community Member
Here is a post shared earlier
- AmyJones-f6dfa6Community Member
I also can't access Rise or review 360 despite clearing cookies and cache. Hopefully they fix it soon!
- ChrisWant419Community Member
AWS are working through a queue - I have just tried again and have managed to sign into the dashboard!
- LouiseAldrid034Community Member
Looks like its back up and running again :)
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