Forum Discussion
Hi Articulate team
This appears to still be an issue and is really, really frustrating.
I've tried using replay as well as peek with similar results. I use windows 10 and have just downloaded the latest version of peek.
I use a 2nd monitor plugged into my laptop, so my first try was with that before I found this thread. You can see the result here: https://360.articulate.com/review/content/a5644eed-420a-4023-b15a-3676380aff74/review
To record the current version on above link, I set my display size to 100% (in the Windows setting). You'll see the issue here is that the window I selected (sized the peek recording window over) is not what was recorded.
In the previous version my display was set to 125%. Here the window size is perfect, but the mouse movements are not shown correctly. I wanted to see if I could disable them, but the Peek preferences won't open...
So I tried unplugging my monitor and doing it directly on my laptop screen, still with display set to 100% to get the mouse movements right. In the attached screenshot you'll see the default Peek window size. Here you see what it records when set like that: https://360.articulate.com/review/content/68fcf38c-cf1b-4f61-a0f8-2e3ada191541/review
You'll see above it records more than what is selected. I resized it to fit only the browser window. Still, it recorded most of the screen. The mouse movements are still not shown correctly. You can see that here:
https://360.articulate.com/review/content/73298dfe-3586-4ab9-ba22-8ec1e6358a8c/review
This is what I settled on, but is really not ideal because I want to show my browser window only.
Have no work-arounds or fixes been found in over 3 years? Is there any way this issue can be escalated? Instead of spending 5 or 10 minutes doing a quick how-to video, it has taken me almost an hour to get a less than desirable result.
- AntonNoffke3 years agoCommunity Member
Hi
I gave up on Peek along time ago due to these issues and a rather disappointing response (none) from Articulate. I use a third party app for screen recording - SnagIT. I have the added complication of having monitor of different resolutions, not sure if Peek can perform. Windows 10 now has a built in recorder, has anyone used it?Anton