Forum Discussion

RoseRatliff's avatar
RoseRatliff
Community Member
27 days ago

Articulate Products

I want to know if anyone knows a vendor that resells Articulate products or another comparable product. Our license expires in 14 days, and my team and I have contacted Articulate several times to obtain a renewal quote. However, we received confirmation of the email and have not received the quote. We are a government agency and cannot purchase from ICS because we've exceeded our limit without having to create a solicitation (No time-expiring license). In any case, I am looking for an authorized reseller of the product, a number to contact Articulate or a comparable product. 
Thank you

2 Replies

  • E_Panska's avatar
    E_Panska
    Community Member

    Hi Rose - Thanks for reaching out! We'd be glad to talk with you about the best way to get your subscription renewed. Our Subscription Changes form is a good place to start, or you can send us an email directly to success@articulate.com. I'll watch out for your details and ensure you get a prompt response.

  • Hi, RoseRatliff!

    Thanks for reaching out about this. I checked our system and it looks like your team was sent a quote yesterday. Please let me know if you didn't receive that information and I'll gladly follow up for you!