Forum Discussion

Susan_B_Rice73's avatar
Susan_B_Rice73
Community Member
5 months ago
Solved

Articulate Review Notification Issue

Hello,  My colleague and I have noticed that we are not receiving e-mail notifications from Articulate review when our clients are leaving comments. This issue seems to occur when the notification ...
Review 360
  • StevenBenassi's avatar
    StevenBenassi
    5 months ago

    Hi Susan_B_Rice73​!

    Sorry to hear you and your colleagues are having trouble with Review 360 e-mail notifications!

    Our support engineers are currently investigating this behavior as a possible bug in Review 360. I'd like to connect you with them directly, so I've opened a support case on your behalf. You're in excellent hands troubleshooting with them and they should be following up with you via e-mail, shortly.

    We can continue the conversation through your case to keep all information in one spot.

StevenBenassi's avatar
StevenBenassi
Staff
5 months ago

Hi Susan_B_Rice73​!

Sorry to hear you and your colleagues are having trouble with Review 360 e-mail notifications!

Our support engineers are currently investigating this behavior as a possible bug in Review 360. I'd like to connect you with them directly, so I've opened a support case on your behalf. You're in excellent hands troubleshooting with them and they should be following up with you via e-mail, shortly.

We can continue the conversation through your case to keep all information in one spot.