review 360
1356 TopicsSmall gap between slide content and player
This is something I've noticed in Storyline for a few years now. 9 times out of 10, there is usually a small 1px gap between the edge of my slide content and the player, making it impossible to create seamless content. The small gap also shows some content, but not others. The location of the small gap also seems to be random across the 4 sides. For example, below is a screenshot from one of my latest courses (in both Chrome and Edge). You can see the small gap between all edges of the slide and the player, with the edges more prominent in Chrome. The gap does appear slightly in the Storyline Preview, but is much worse in published content (either to SCORM or Review 360). The slides are 1080x1920. For reference, the below screenshots were all taken on a 4k monitor at 100% page zoom. It appears to be a responsive scaling issue, as the gaps change affect edges depending on the window size, the browsers zoom, etc. To try and mitigate this issue, I extended the edges of the blue rectangle shapes outside of the slide bounds, but those objects get culled so you can see the gap, but some objects that are beneath those objects are still visible. Has anyone else come across this issue (my entire team have), and if so, have you tried anything that has fixed the issue? Making edits to the SCORM package JS or CSS sheets isn't a viable workaround, as it needs to be corrected in the Review 360 versions (for client reviews). Additionally, can anyone at Articulate touch on whether this is a known bug and/or if its on a patch roadmap? Please note: I can't upload the Storyline file due to privacy, however, I can confirm this has happened in almost all of the Storyline modules we produce across multiple versions, browsers, and operating systems. Above: Storyline Preview. Very small gap between the left and right edge of the blue banner at the bottom. Above: Review 360 - Chrome. Very visible gaps along all edges of the slide, where you can also see objects that go outside the edges of the slide. Above: Review 360 - Edge. Barely visible gaps along the blue edges of the slide. Above - Left: Zoomed in screenshot of the bottom of a slide with custom navigation arrows, where you can see the button between the bottom of the blue rectangle and the player. Above - Right: Zoomed in screenshot of the Master slide showing the blue rectangle is extended past the slide bounds completely covering the bottom of the button so its not visible. The blue bar has been moved on the right edge to show where the edge of the slide is, purely for the purpose of the screenshot. Note: Interestingly, when I tried to screenshot the button being visible in the gap, if the browser window lost focus, the button would disappear from the gap.263Views0likes7CommentsLocalization Validation Tools for English Course/Project
Clearly the Localization Validation tools are great for other languages, but why don't they exist for the published English version? These tools and their capabilities for simplifying the review process would be great for any course, no matter the published language. How about some support to get those validation tools implemented as standard to Review 360?32Views4likes2CommentsMissing Feedback Comments from Reviewer
Hi All, I know there are several threads on this topic now, but this issue is still happening. I've just had a reviewer leave 10-12 comments on a new project, and none of the comments posted or triggered an email to me (my settings are such I get an email for each one). This appears to happen if they access the link that I generate to share via my own email. If they access via the Articulate generated link (on this occasion) the comments do seem to work. Please can this glitch be fixed. It has been happening for a long time now, and I need the functionality of sharing the link as I often have to send multiple prompt emails to get my stakeholders to review the projects. Thanks, Kate9Views0likes0CommentsMajor Storyline Audio Playback Issues
I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlapping when they visit the slide initially, however when they return to the slide the audio works as designed. Even weirder, two people may be testing the exact same package and will experience completely different audio glitches and some testers experience no glitches at all. These tests have been done on both Review360 and in SCORM 1.2 and 2004 on our LMS. It has been tested in both Edge and Chrome. There are no issues with the timeline and the audio is not attached to any triggers. I've been using Storyline for around a decade now and have never encountered an issue like this. From looking at the forums here it seems that a number of people are having similar issues, with no solutions provided or any update/explanations as to why this may be occurring. This is incredibly frustrating, as it means nothing can get past quality control and be provided to clients. Has anyone experienced this and found a fix?Solved1.8KViews7likes57CommentsStoryline Block Collaboration
I created a storyline block interaction as part of a collaborative effort for a Rise course. Since there cannot be more than one person editing a Rise Lesson, when the storyline file is updated and published by me, how do I get my "review" courses to show for collaborators when they click to edit the Storyline Block in the Rise Lesson and click change?Solved29Views0likes2Comments"Proofing Mode" toggle to bypass forced navigation for SME review
Hello! I'd like to put in a feature request for a "Proofing Mode" toggle in Rise 360 that allows SMEs who are reviewing/proofing courses to bypass any restricted navigation, especially those restricted using the Continue block completion settings. Courses built with restricted/forced navigation are great for learners but painful for SME reviewers, who have to click through sequentially even when they just need to jump to a specific lesson to verify content. This restriction happens at two levels: the Continue block's Completion Type (Complete Block Directly Above / Complete All Blocks Above), which gates progression within a lesson, and the course-level navigation setting, which gates movement between lessons. Requesting a single-click "Proofing Mode" (available in Preview or via a review link) that overrides Continue block completion requirements for reviewers only. I believe course-level restricted navigation should follow suit automatically; if a reviewer can bypass block completion, they should also be able to move freely between lessons. If implemented, this would save real time for L&D teams as SMEs review content before launch. Thank you!4Views0likes0CommentsCopy of a localized (multi language) file cannot be published to a NEW review name
HELP! I created a file and localized it with English/Spanish. I published for review. It went great. Now I need to make a similar file, so I started with my existing file and made a copy of it. Made a whole bunch of changes, updated translations, etc. But when I go to publish to review 360, it wants to publish to the original review. But this is a NEW file. How do I fix this? Do I have to start over every time with a non-localized file and redo all the formatting (getting rid of scroll bars, etc) again? I should always be able to publish as a NEW review when I want to. Please advise.202Views0likes9CommentsStoryline audio stops working on random slides
I’ve been working with Storyline for some time, but this time I’ve encountered an issue where I’m unable to identify any clear cause or logic behind what’s happening. I currently have four modules published from Storyline, both for SCORM and Review. During the review process, one of my colleagues commented that a particular slide did not have audio. However, when I checked, the audio was present on the slide timeline and played correctly on my end in both Review and Preview. Another co-worker of mine also confirmed that the audio worked for her. 🙃 I then published the module to SCORM and uploaded it to Moodle. While conducting final testing, I noticed that a few slides are experiencing the same issue. The audio does not play when the slide starts. To make the audio work, I either need to: go back to the previous slide and return to the slide, or let the slide timeline finish (in restricted mode), then drag the timeline back to the beginning, at which point the audio starts playing. I would prefer not to create a trigger on every slide to play the audio, as the audio should automatically play when the slide timeline starts. Additionally, most of the slides are working correctly, and only a few slides are affected, which makes it difficult to determine the cause. if anyone has encountered similar issues and have some suggestions or tips on how to fix this. I would greatly appreciate the help!!!Solved2.1KViews0likes63CommentsNew Custom Rise Blocks not Appearing in Review
I just created and used my first custom Rise blocks--excited about this feature so I don't have to jump into Storyline to create simple interactions. One issue is that the custom interactions aren't showing in the review link I've created. I can seem them in preview mode in the course but not in review. There's no placeholder etc. It just looks as if it doesn't exist. Is this a known bug?1.2KViews9likes32Comments