I have a Rise course being reviewed by several people on Review 360 and it is set to allow comments without an ID and to not require email to comment. Some of my reviewers had Articulate accounts for eLearning Heroes or support in the past but are no longer actively using the accounts. They are not 360 subscribers. Review is requiring them to sign in before they can leave comments. It is not ideal since most have not used their IDs in a long time and must reset their password before they can complete their review. With tight timelines, and busy schedules, this is causing abrasion and confusion with my project team. Is this an expected behavior? Can this be turned off so anyone can comment without signing in?

We have a related problem - with people who have never had an articulate login. All over the world we have had users accessing courses on review360 using a URL with no problem. As of yesterday however our Singapore SMEs are finding the URL is NOT taking them to the course in review360 but directly to a login screen... however when I use the same URL it takes me to the lesson. Any thoughts? We're about to abandon review360 which would be a big blow.

Are you sure nothing has changed recently in Articulate Review? After years of using Review with no issues, in the last week we've been having users with no Articulate account being directed to a sign in page when they click a link I give them a Review Link.

Hi Articulate Staff,Some of my stakeholders/reviewers are having this same issue (1 year later), so the problem is back. Having previously created an Articulate ID is not the problem, since these subject matter experts are new to Articulate and Review.If our reviewers are prompted to create accounts, they will stop agreeing to use Review 360 to review our prototypes. Having to provide their email is already a point of friction and dissatisfaction for our reviewers. Hoping for a quick resolution to this issue!Best,Kim

This is still happening and is a significant irritant with our subject matter experts.

If you have an articulate account you have to sign in, the no sign in is so people without an account do not have to create one.

Review 360 requiring Articulate account holders to sign in to leave feedback

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