Forum Discussion
Review 360 requiring Articulate account holders to sign in to leave feedback
I have a Rise course being reviewed by several people on Review 360 and it is set to allow comments without an ID and to not require email to comment. Some of my reviewers had Articulate accounts fo...
Hi Mark,
We've seen cases before wherein reviewers previously created an Articulate ID through an Articulate 360 Trial subscription and forgot about them which then caused their email address to prompt a login when leaving a comment in Review 360. Here's an article on leaving comments in Review 360 for your reference.
Please ask your SMEs to reach out to our support team here so we can verify if they have an existing Articulate ID. If they do, they'll need to enter their account password moving forward to leave comments in Review 360.
Hope this helps!
