Problems with a video link in Review
Subject: Issue with Video Link Broken in Review Mode Dear Articulate Support Team, I am experiencing an issue with videos in Articulate Rise 360. While videos uploaded from other platforms work fine, videos generated from Vyond are not displaying correctly when previewed in Review mode. They appear with a broken link. The videos themselves play normally when added to the course, but when I generate a Review, the link to the video breaks. I have tested other videos, and they work perfectly, so the issue seems specific to those created in Vyond. Could you please help me diagnose the cause of this problem? What steps can I take to ensure the videos from Vyond display properly in the Review mode? Any suggestions or guidance on how to resolve this issue would be greatly appreciated. Thank you for your assistance! Best regards,Rise 360 Training Content Update
Hello, I took over responsibility of one of the previously Published training from another team member, who have left company. I need to EDIT information in this training to correct errors, update some information. I have output SCORM files. I also have LINK to "Review" of each modules within the broader training course. How can I edit this training material? What do I need to do? What file do I need to upload/which format?Storyline 360 images not working in Rise 360 with Storyline embeded
Trying to have a 360 image with its Storyline functionality available in a RISE 360 presentation. Embeded the Storyline block, but the 360 image does not come across to RISE, although it works as expected in Review 360. Any suggestions of how to make this work?Interactive breaking on Review 360
Hi- I have created a simple interactive video with two scenes and a total of five slides. Each slide has a few hotspots on it leading to the other slides. Reviewing the work in the preview section everything works fine but when I publish it via the Review 360 link all the interactivity breaks. I have tried to re-publish it again and have tried the links on different devices, chrome and edge as well as in incognito mode. I'm not sure why the interactivity stops works on the review link and was hoping anyone here had any suggestions?Problems with Validation in Review 360
We are on a trial of the new Localization feature and my Validator was doing making edit/suggestions in Review 360 for the first two lessons in the course. In the third course, for some reason, it wouldn't let him delete or backspace anything. Has anyone had this problem? Any suggestions?No longer receiving email notifications
Hello E-learning Heroes! Has anyone possibly encountered an issue with no longer receiving notifications in your outlook when someone makes a comment or provides feedback on your project? I have contacted my IT department and they have advised that the email is not blocked. My teammates are getting the automated messages from notifications-no-reply@articulate.com. Any resolution or ideas to try would be appreciated!
