review 360
1411 TopicsMajor Storyline Audio Playback Issues
I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlapping when they visit the slide initially, however when they return to the slide the audio works as designed. Even weirder, two people may be testing the exact same package and will experience completely different audio glitches and some testers experience no glitches at all. These tests have been done on both Review360 and in SCORM 1.2 and 2004 on our LMS. It has been tested in both Edge and Chrome. There are no issues with the timeline and the audio is not attached to any triggers. I've been using Storyline for around a decade now and have never encountered an issue like this. From looking at the forums here it seems that a number of people are having similar issues, with no solutions provided or any update/explanations as to why this may be occurring. This is incredibly frustrating, as it means nothing can get past quality control and be provided to clients. Has anyone experienced this and found a fix?956Views6likes25CommentsIf You Roll Back to a previous Storyline build, can you open a file created after that version.
With all the skipping audio issues currently happening, I have determined that for me it started after I updated from the Feb 3 build about a month ago. I want to roll back to that build, but I have a couple of courses built in the latest build, so my question is -- will I be able to open the "new" courses and republish in the Feb 3 build. My guess is "no", but just wondering if anyone has done this before.32Views1like2CommentsStoryline audio stops working on random slides
I’ve been working with Storyline for some time, but this time I’ve encountered an issue where I’m unable to identify any clear cause or logic behind what’s happening. I currently have four modules published from Storyline, both for SCORM and Review. During the review process, one of my colleagues commented that a particular slide did not have audio. However, when I checked, the audio was present on the slide timeline and played correctly on my end in both Review and Preview. Another co-worker of mine also confirmed that the audio worked for her. 🙃 I then published the module to SCORM and uploaded it to Moodle. While conducting final testing, I noticed that a few slides are experiencing the same issue. The audio does not play when the slide starts. To make the audio work, I either need to: go back to the previous slide and return to the slide, or let the slide timeline finish (in restricted mode), then drag the timeline back to the beginning, at which point the audio starts playing. I would prefer not to create a trigger on every slide to play the audio, as the audio should automatically play when the slide timeline starts. Additionally, most of the slides are working correctly, and only a few slides are affected, which makes it difficult to determine the cause. if anyone has encountered similar issues and have some suggestions or tips on how to fix this. I would greatly appreciate the help!!!1.8KViews0likes52CommentsWhat do you use for storyline file Version control tools? Git?
Hey everyone, In our organization, we often have more than one person needing to edit a storyline file. It's becoming a version control nightmare. I thought git might work as a version control system forcing user to check out/in files when they are going to work on them. My boss thinks git would not be right for this purpose. We are currently just using the honor system and trying to force everyone to append the current date in their file names (e.g. myfile_04022026.story), but not everyone does and it's a huge problem. We really need a tool for this instead. How do you all manage this? What tools have you found that work well? What tools have been a disaster for this? All advice welcome! Thanks, Lori196Views1like6CommentsOn Mac/Parallels Desktop when I click on Variables Use Count I get an Articulate Error Report!
I am running Storyle 360x 64 on a Mac using Parallels Desktop 26.3.2 (57398) for Mac, Pro Edition, which runs Windows 11. Whenever I try to open the Variable Use Count, I always get an Articulate Error Report! However, when I open the same file on my PC, it opens without an error report! Might this be due to an issue with Parallels Desktop? Or perhaps the Cisco Secure Client is causing this issue. Does anyone have any suggestions on how to correct this issue? Perhaps I should abandon using a Mac altogether and just use a PC. However, that would mean I would have to continually move the .story file from the PC to the Mac whenever I needed to import files such as videos or images. Would doing so risk corrupting the Storyline file? Thank you for your help!Solved57Views0likes5CommentsCan QR Code get to Review 360 without need to Sign In?
I want our students to access Storyline videos in Review 360 via a QR code. The QR code works, but the sign-in option remains. Keep in mind, they don't have to sign in. The video will play. However, I don't want the sign-in option to be there. I just want the video within Storyline to play. Is there a way to eliminate the sign-in screen? Would Reach 360 allow me to do this? I don't have experience with Reach 360, but I'm willing to learn if it will solve the problem.59Views0likes4CommentsAutoplay Youtube videos in Storyline
Hello! I need help with auto playing my YouTube videos. Is it still true that it won't work in Chrome? The embed code is: <iframe width="560" height="315" src="https://www.youtube.com/embed/3Op4hV4Hkcg" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen=""></iframe> Also, once the video is done how do I get the slide to auto advance?51Views0likes2CommentsComments Disappearing After Submission in Review 360
Hi, I’m experiencing a problem with Review 360 where reviewers are posting comments, but these seem to disappear very quickly after being posted. While the reviewer believes they have submitted their review, I’m left with an empty review course. I’ve confirmed that this has happened with two different people on the same course. They have checked the review links, and the comments are also not showing up for them. What makes it even stranger is that other people have been able to successfully post their comments on this course. For these comments, I’ve received notifications in my email, but I’m not notified about the disappearing ones. I’ve already seen multiple threads regarding this issue on this forum, but no fix is mentioned anywhere. I’ve tried enabling resolved comments, turning comments off and on again, but to no avail. Review 360 - Feedback disappeared | Articulate - Community Review 360 comments missing | Articulate - Community Missing Feedback in Review 360 | Articulate - Community Comments in review link are not saved | Articulate - Community At this moment, the unreliability of Review 360 means we cannot send courses out for review. Do you have any possible fixes? Thanks!2.3KViews1like47CommentsScreen Reader Incorrectly Announces Nested Lists in Notes Panel
The sub-list in the Notes panel isn't being read correctly by the screen reader. Is anyone else experiencing this? For example, if there are three main list items and the second item contains two nested sub-items, the screen reader announces it as a list of 5 items instead of a list of 3 items.54Views0likes1Comment