review 360
1344 TopicsComments Disappearing After Submission in Review 360
Hi, I’m experiencing a problem with Review 360 where reviewers are posting comments, but these seem to disappear very quickly after being posted. While the reviewer believes they have submitted their review, I’m left with an empty review course. I’ve confirmed that this has happened with two different people on the same course. They have checked the review links, and the comments are also not showing up for them. What makes it even stranger is that other people have been able to successfully post their comments on this course. For these comments, I’ve received notifications in my email, but I’m not notified about the disappearing ones. I’ve already seen multiple threads regarding this issue on this forum, but no fix is mentioned anywhere. I’ve tried enabling resolved comments, turning comments off and on again, but to no avail. Review 360 - Feedback disappeared | Articulate - Community Review 360 comments missing | Articulate - Community Missing Feedback in Review 360 | Articulate - Community Comments in review link are not saved | Articulate - Community At this moment, the unreliability of Review 360 means we cannot send courses out for review. Do you have any possible fixes? Thanks!432Views0likes22CommentsIs it possible to set Articulate Review to hide other people's comments?
Hello everyone, I'd like to know whether is possible to set Articulate Review so that one person can't see other people's comments. While the project is ongoing I do the usual evaluation on Articulate Review and for this purpose it's ok that all SMEs can see what others said. After this phase, once all the elements are finalised, the course will be evaluated by a large pool of testers within the company (in addition to the SMEs that participated in the course development) before being uploaded on the company's LMS and made available for their personnel. For this "beta version" I don't want people to see what others said on every slide. I searched for an answer to my problem in previous discussions but I didn't find anything related to this specific matter and it appears that it's not really possible. The only alternative I see would be to upload the course on Articulate Review disabling comments and create an online survey (with google modules for example) but I'd really like to be able to use Review for this purpose, as people could actually see the course and post comments at the same time. Thanks in advance for your help!422Views2likes31CommentsIntroducing Annotated Screenshots in Review360
We've added Annotated Screenshots to Review 360, which improves how reviewers provide feedback to course authors. This feature enables reviewers to add annotations directly onto screenshots of course content. Reviewers can capture images while giving feedback and use various tools to mark them up—including text, boxes, lines, highlighting, and freehand drawing. Each annotated image connects to its related comment, making it easier for authors to understand exactly what needs changing. How to use this feature.1.4KViews19likes18CommentsUnable to Log Into Articulate 360 - “AxiosError” Across Devices!
Hi everyone, Is anyone else seeing this issue today? I’ve been unable to log into both the Articulate 360 desktop app and the web version. The login page loads, but I get an “AxiosError” message every time I try to sign in. I’ve already tried restarting, clearing cache, reinstalling, and even logging in from my phone (on mobile data), but the same error appears everywhere. Is anyone else experiencing this, or has Articulate confirmed a login outage? It was working fine until I had to restart my computer.Solved359Views6likes19CommentsBackground music quirk in review 360
I have a module with background music. It plays perfectly and there is no issue with it, except when the learner pauses the slide in review 360. the background music doesn't stop. https://360.articulate.com/review/content/62076724-97f7-4b83-834d-c8b6cb373aaf/review Anyone else seen this.29Views0likes2CommentsBlank Visuals in Rise
In both Rise and Review 360, when I view my courses I am working on many lessons including the spacers, some images, text and an interaction lesson are now blank. There is still a placeholder for all of these things but they are just white and the I can no longer see the item that was originally there. Any advice for how to restore all these lessons would be greatly appraciated!69Views0likes4CommentsRise custom blocks - mobile view
Hi, we are designing a course using custom blocks - which look great! However, when we are previewing this on a mobile device, the text seems to shrink really small and is unreadable due to this. When we're designing it in Rise, the font size is 16 - the same as the font size in all the normal blocks. The normal blocks look great when previewed, it's just the custom blocks that seem to shrink the font size. Help please!84Views1like3CommentsScreenshot not right
hi! i'm struggling with the screenshot taken by Rise Review 360 when stakeholders add comments. The image does not correspond to the exact place where the comment was made so it's very difficult to understand and take action. Any tips to make this easier for me to track the comments ? Thanks so much in advance. Emilie from Montréal.Solved157Views0likes13CommentsCourse performance issue on review link after attempting pre-assessment – slides loading very slow
Hello Community, I’m experiencing a performance issue in an Articulate Storyline course, when reviewing this course on review link and need technical guidance. Course details: ~250 content slides 55 assessment questions Structure: Pre-assessment → Course → Post-assessment For alpha review, all 55 questions were kept open/visible in the pre and post-assessment, and reviewing course from review link. Issue: When reviewing this course from review link, If I attempts all (or most) of the 55 questions first and then proceeds to the course, slide loading becomes very slow after ~50–60% course completion. Navigation turns sluggish and remaining slides take a long time to load. Query: Does Storyline retain assessment data in memory until course exit? Any recommended best practices or solution on this? Looking forward to technical insights or similar experiences. Thanks,39Views0likes2Comments