Storyline 360: Publishing a Course to Review 360
Publish your course to Review 360 to collect feedback from stakeholders. It’s a great way to collaborate on a project before distributing the finalized course to learners. Publish a New Item or Update an Existing Item Back Up Your Project File Change the Course Thumbnail Image Adjust the Player Properties and Quality Settings Publish a Slide, a Scene, or the Entire Course Choose a Tracking Option Publish Distribute Your Published Course Step 1: Publish a New Item or Update an Existing Item Go to the Home tab on the ribbon and click Publish. When the Publish window appears, select the Review 360 tab on the left. Choose to publish a new item or update an existing item: Create a new item: Mark this option to publish a brand new content item to Review 360, then give it a title. (If you have a title placeholder on the first slide, the course title defaults to the text entered in that title placeholder. If you don’t have a title placeholder on the first slide, the course title defaults to the name of your project file. You can change the title of your published course here without affecting the name of your project file or the title placeholder on the first slide.) Note that the title on the player will display up to 80 characters. Publish a new version of an existing item: Mark this option to update an existing content item located in your personal or team folder in Review 360, then select the item you want to update. (Review 360 keeps track of version history, so you can always view previously-published versions of the content item.) Publish locally for manual upload: Mark this option to publish a content item on your local computer for manual upload to Review 360, then choose where you want to publish it—for example, your desktop. Step 2: Back Up Your Project File (Optional) You can upload your Storyline 360 project file to Review 360 so you can access it from anywhere and share it with team members. To include the source file, check the Upload project file to Review 360 box. Step 3: Change the Course Thumbnail Image (Optional) By default, Storyline 360 uses an image of the first slide in your course as the thumbnail image on your Review 360 home page, but you can choose a different image. Temporarily switch to the Web tab on the left side of the Publish window. Click the ellipsis button (...) beside the Title field to open the Project Info window. Click the hyperlinked text below the default image, then select a different slide in your course or click Picture from File to choose an image on your hard drive. Click OK to close the Project Info window. Switch back to the Review 360 tab on the left side of the Publish window to finish the publishing process. Step 4: Adjust the Player Properties and Quality Settings Use the Properties section of the Publish window to make last-minute changes to your course player and quality settings. The Player property shows the name of the player currently assigned to your project. (The player is the frame around your slide content.) To make adjustments to your player, click the player name to open the player editor. The Quality property lets you choose adaptive or static video quality and control the compression settings for audio clips, static videos, and JPG images. The quality settings default to whatever you used the last time you published a course. To change them, click the Quality property, make your adjustments, and click OK. There are now two video quality options. Select Adaptive to automatically adjust the video quality (high, medium, or low) to the learner’s internet speed and prevent buffering. Learn more. Choose Static to deliver videos with the same quality to all learners, which could cause buffering. Drag the Static slider to change the video compression. Note that higher values give you higher-quality output but also larger file sizes (which means longer download times for learners with slow connections). Lower values give you smaller file sizes and faster download times, but the quality will be lower as well. Drag the Audio Quality slider to adjust the compression settings Storyline 360 uses for audio. Mark the Optimize audio volume box to normalize audio throughout your course for consistent volume across all slides. Tip: If your course audio already has consistent volume, you can speed up the publishing process by unchecking this option. Drag the JPG Quality slider to adjust the compression settings Storyline 360 uses for JPG images. Click Reset to standard optimization to use the default settings: adaptive video quality, audio bitrate of 56 kbps, and JPG image quality of 100%. Step 5: Publish a Slide, a Scene, or the Entire Course By default, Storyline 360 will publish your entire course. However, you can now choose to publish a specific scene from your course or even just a single slide. This is especially helpful when you want to collect feedback from reviewers on a particular scene or slide. Just click the Publish property, then choose the entire project, a single scene, or a single slide. Step 6: Choose a Tracking Option If you insert your Storyline 360 project into a Rise 360 course as a Storyline block (see below), you get to choose how to track completion of the Storyline block. Click the Tracking property, then select one, two, or even all three of the following tracking options. Whichever option a learner completes first is the one that Rise 360 uses to mark the Storyline block complete. Learn more about tracking multiple completion criteria. When the learner has viewed # slides: Mark this option to trigger completion when learners view a certain number of slides. You can choose a percentage or a fixed number. Then decide which slides get counted—all slides or just those with slide numbers. Learn more about tracking slides viewed. When the learner completes a quiz: Mark this option to track learners based on their quiz results. You can let Storyline 360 keep track of multiple quizzes and send results to your LMS/LRS for the first quiz each learner completes. Learn more about tracking quizzes. (This option will be grayed-out if your course doesn’t have any result slides.) Using triggers: Mark this option to track learners based on course completion triggers you added to your course. (This option is grayed-out if your course doesnt have any completion triggers.) Storyline Blocks in Rise 360 If you plan to insert your published course into a Storyline block in Rise 360, the tracking option determines how your course interacts with Rise 360. You can use the tracking option to require learners to complete the Storyline block before moving on with a Rise 360 course, and you can use it to track completion of a Rise 360 course in your LMS. Tip: Add an image to your Storyline 360 course start page for a more seamless integration with Rise 360. Here’s how. Step 7: Publish When you’re finished making selections, click the Publish button. Your content gets published and uploaded to Review 360 all at once. How fast this happens depends on the size of your course and your internet speed. When the Publish Successful window appears, you’ll see two follow-up options. View Project: This opens the course you just published to Review 360 in your default browser. Copy Link: This copies the shareable link of your published course in Review 360 to your clipboard. Publishing Tips If a firewall blocks you from publishing directly to Review 360 or you need to customize the published output first, you can publish your Storyline 360 course on your local computer and then manually upload it to Review 360. Visit this user guide to learn more. Review 360 has a maximum size limit of 5 GB per project. If you’d like to check the size of your course, simply publish it on your local computer (see the link above) and then check the file size of the generated zipped package. Review 360 comments are tied to specific slides. Comments for deleted slides display below a "Scene not found" section in the feedback page. Step 8: Distribute Your Published Course In the Publish Successful window, you can copy the shareable link to your published course and then send it to your viewers. Or, you can follow these steps: Open your browser to your Review 360 home page and click your course to open it. Click Share in the upper right corner. If you want to password-protect your course, mark the box to Set a password and enter a password in the field provided. Copy the shareable link, then send it to your viewers. Be sure to give them the password, too, if you added one. If you don’t want viewers to post comments on your course, click the ellipsis (...) button in the upper right corner and choose Disable comments. Note: Although share links are public, we prevent search engines from indexing our site so they won’t be searchable. However, if you post these links on a public web page, they may be indexed by a search engine. To protect confidential information, set a password or limit access to specific users. Learn more about using Review 360.Review 360: Use Comments to Give Feedback
While viewing a Review 360 item, use the sidebar to post feedback and participate in discussions along the way. Learn more about working with comments below. Read Comments Using the Comments Sidebar Using the Feedback Page Post Comments Inserting Emojis Tagging Other Reviewers Adding Attachments Annotating Screenshots Edit Comments Delete Comments Resolve and Reopen Comments Export Comments to CSV and PDF Files Disable and Re-Enable Comments Read Comments All reviewers can view comments. You can respond to or otherwise interact with comments using the comments sidebar or the feedback page. Read on to learn about each option. Comments Sidebar Feedback Page Using the Comments Sidebar The comments sidebar is in the default view for Review 360 items. This view allows you to see course content and watch videos. The comments sidebar displays comments for the content that’s currently displayed on the screen. For Storyline and Studio courses, comments are tied to specific slides, so the comments you see in the sidebar change as you move from one slide to another. For Rise courses, comments are lesson-specific, so the comments in the sidebar change as you switch lessons. For video content, all comments display in the sidebar simultaneously, with the newest thread on top. To see a comment in context, click its hyperlinked timestamp to jump directly to that point in the video. Brilliant! Collapse or expand the comment sidebar by clicking the arrow in the upper right corner. Sometimes it’s helpful to collapse the sidebar to have more space to view the content, especially on small screens. Hover your mouse over the edge of the sidebar and click and drag it to adjust the size. Reviewers who sign in with an Articulate ID see helpful badges for unread comments. A blue dot appears next to individual unread comments in the sidebar, and a red badge with the total number of unread comments appears next to the feedback tab at the top of the screen. Mark comments as read by clicking them, replying to them, or using the More (...) icon in the top right corner of the screen to Mark All as Read. Using the Feedback Page Click the Feedback link on the top right to launch the feedback page. This page lets you see all comments for a Review 360 item on one screen. Each thread has a screenshot to show you exactly how the content looked when the first comment was posted. These screenshots let you see feedback in context so you know what changes are needed. Click the screenshots to zoom in and out. You can change how comments are sorted for Storyline, Studio, and Rise courses. Click the sorting dropdown on the top right of the first comment to toggle between slide/lesson order and chronological order. Tips: Video content always displays comments in chronological order, with the newest thread on top. Comments for deleted Storyline 360 slides display below a "Scene not found" section. Post Comments All reviewers can add comments, emojis, @mentions, and attachments, and annotate screenshots. The process is the same for both the review and feedback tabs. Commenting on a Review 360 item is easy. Place your cursor in a comment box or reply field, type your comment or paste text from your clipboard, then press Enter on your keyboard or click the Post button. If you change your mind, click Cancel. When you start a new discussion thread, a screenshot of the content as it currently appears is automatically generated and attached to your comment. If you’re watching a video, the screenshot is captured as soon as you start typing. You’ll see these screenshots on the feedback page. Reviewers who subscribe to all comments will receive email notifications for new comments you post. And when you reply to an existing thread, you’ll see a list of reviewers who will be notified of your comment below the text-entry field. Tip: If you aren’t signed in to Review 360 with an Articulate ID, you’ll be prompted to enter your email address when you click inside a comment field. This allows you to receive notifications when other reviewers reply to your comments. (If you have an Articulate account, you’ll be prompted to enter your password.) Inserting Emojis Give your comments more personality with emojis. If you’re using a device with an emoji keyboard, simply tap the emojis you want to add to your comments. Or, click the emoji icon in the comment field and select emojis from the list. Tagging Other Reviewers Direct your comments to specific reviewers by tagging them. Here are two ways to tag people. Type @ followed by the person’s name or email address. A list of reviewers will appear as you type. Select the person you want to tag from the list. Click the @mention icon in the comment field and choose a reviewer from the list that appears. Who’s included in the @mention pick list? Great question! Everyone who has already commented on the current item appears on the list. And if you’re a member of an Articulate 360 Teams account, all your team members also appear in the list. Adding Attachments Add attachments to comments to keep your team on the same page. Attach images, videos, audio tracks, and more! To add an attachment, click the paper clip icon in the comment field, then browse to the file you want to attach. To download an attachment, just click it and choose where you want to save it. To delete an attachment, hover over it and click the X that appears. (You can only delete attachments that you uploaded.) You can attach up to five files per comment. Learn more about attachments. Annotating Screenshots When you want to provide more precise feedback, you can annotate the screenshot that’s included with your comment by starting a new thread discussion. Here’s how: Click the pen icon in the Comment field to take a screenshot. Use the tools in the toolbar at the top. Refer to the screenshot below and the table that follows for more information on each tool. Icon Function Grab Click and drag to reposition the toolbar. Draw Draw freeform lines and choose the stroke width. Highlight Draw semi‑transparent freeform lines and choose the stroke width to highlight an area without blocking the content. Rectangle Add rectangles to highlight words or regions and choose the outline width. Line Add straight lines and choose the line width. Text Add text for context and labels. Color Select an annotation color from the palette or enter a hex code, and then adjust the opacity as needed. To recolor an annotation: Select it and click the color icon. Undo Reverse the last action. Keyboard shortcut: Ctrl+Z (Windows), Cmd+Z (macOS) Redo Restore the last action that was undone. Keyboard shortcut: Ctrl+Y (Windows), Cmd+Shift+Z (macOS) Clear annotations / Delete selection Remove all existing annotations to start over. To delete an annotation: Select it and click the delete icon or press Delete on your keyboard. Other actions available: Move: Click and drag an annotation to reposition it. Resize and rotate: Click and drag the handles on the selection box of an annotation to adjust the size and rotation. Type your comment, then press Enter on your keyboard or click the Post button. The comment includes an “Annotated screenshot” badge to let others know there’s additional information in the screenshot. Edit Comments All reviewers can edit their own comments. Here’s how. Hover over your comment, click the drop-down arrow that appears, and choose Edit. Change the text, emojis, @mentions, and attachments as needed. See above for details. Press the Enter key or click the Post button to save your changes. Tip: If you don’t see a drop-down arrow when you hover over your comments, you’ll need to sign in to Review 360 with your Articulate ID or click inside a comment/reply field and enter your email address when prompted. Delete Comments All reviewers can delete their own comments. Hover over the comment you want to delete, click the drop-down arrow that appears, and choose Delete. Here are some tips for deleting comments: While all reviewers can delete their own comments, the content owner can delete any comment by any reviewer. When you delete the first comment in a discussion thread, the entire thread gets deleted. You can't restore deleted comments. If you need to refer to a comment later, try resolving it rather than deleting it. If you don’t see a drop-down arrow when you hover over comments, you’ll need to sign in to Review 360 with your Articulate ID or click inside a comment/reply field and enter your email address when prompted. Resolve and Reopen Comments Avoid confusion by resolving comments that have been addressed or are no longer relevant. Resolving Comments All reviewers can resolve comments. It’s easy! Hover over an individual comment or the first comment in a discussion thread, then click the checkmark icon that appears. Depending on your settings, the comment or thread will disappear or fade into the background. Tip: If you don’t see a checkmark icon when you hover over comments, you'll need to sign in to Review 360 with your Articulate ID or click inside a comment/reply field and enter your email address when prompted. Showing or Hiding Resolved Comments By default, resolved comments disappear. To see resolved comments, click the More (...) icon in the upper right corner of the screen and choose Show Resolved Comments. They’ll reappear with a faded or desaturated look so you can distinguish them from comments that are still open. To make resolved comments disappear again, click the More (...) icon in the upper right corner and choose Hide Resolved Comments. The show/hide setting is specific to each Review 360 item, so you can show resolved comments in one item and hide them in another. Review 360 remembers your choice, so you don’t have to reset it every time you open an item. Reopening Comments Sometimes you need to reopen a comment or discussion that was previously resolved. No problem! First, show resolved comments as described above, then hover over the comment and click the green check mark icon that appears. Export Comments to CSV and PDF Files Export comments from a Review 360 item for analysis, backup, or regulatory requirements. Here’s how. First, make sure you’re signed in to Review 360 with an Articulate ID. Then, click the More (...) icon in the upper right corner of the screen and choose Export Comments. Use the Comment Order drop-down list to choose how you want to organize comments in your report. Choose either CSV or PDF from the Export Format drop-down list. Click Export and choose where you want to save your report. All comments for all versions of the Review 360 item get exported to a single report. However, to include resolved comments in the PDF export, set the item to Show Resolved Comments first via the More (...) icon in the upper right corner before exporting. Disable and Re-Enable Comments Only the content owner can turn off comments. Here’s what happens when comments are disabled: The sidebar disappears from the review tab, and the feedback tab disappears altogether. If the review item already had comments, you won’t be able to read them unless you export them to a report. If the content owner enables comments again, all pre-existing comments will reappear. (Re-enable comments by clicking the More (...) icon in the upper right corner and choosing Enable Comments.)Review 360 User Guide
New to Review 360? See Getting Started with Review 360 Review 360 speeds course development, letting you collaborate with stakeholders on e-learning projects in a simple web app. Check out these articles to learn how. How Content Owners Manage Review 360 Items Review 360: Publish Content to Review 360 Review 360: Invite Stakeholders to Review Content Review 360: Manage Feedback Review 360: Organize Items on Your Dashboard Review 360: Share Items with Team Folders Review 360: Manage Versions of Your Content How Stakeholders Review Content in Review 360 Share this user guide series with stakeholders so they'll know what to expect when you invite them to review projects. Review 360: Get Started With Your Review Review 360: Use Comments to Give Feedback Review 360: Subscribe and Change Notification Settings Review 360: Understand Tasks and PermissionsReview 360: Share Items with Team Folders
Create shared team folders in Review 360 to organize your content and assign permissions. Allow multiple authors to publish new versions of the content you shared in these folders for better collaboration. Share Folders and Items Understand Tasks and Permissions Publish Collaboratively Get Answers to FAQs Share Folders and Items Move Review 360 items to the Team directory to share them with everyone on the team and let them publish new versions. Share them in folders to stay organized and customize the share settings. There are two ways to move folders and items. Hover over a single folder in the sidebar or an item card in the main window and click the More (...) icon, then select the Move option. Move multiple items and folders by clicking the checkboxes that appear when you hover over them in the main window, then clicking the Move icon on the dynamic action toolbar at the top. Then, you have three where you can move your selected items and folders, each with slightly different steps. Team Root Directory Select Team from the tree directory and click Move. If you're moving a folder, click Set share settings. Add the Everyone group or choose specific team members in the folder share settings, then click Save. Note: Everyone on the team has editor permission for items in the team root directory. See the Understand Tasks and Permissions section below for more details. Existing Folder Select a folder in Team, then click Move. If you're moving a folder, Review 360 adds the share settings of the parent folder to the folder you moved. Learn more about permissions. New Folder Select a location in the Team section and click the Create new folder icon in the lower-left corner. Give your new folder a name, add/remove team members, and click Save. Note: Moving items to different folders or directories does not change their share link. When you move a folder, the folder structure is preserved up to six levels. If there are more than six levels, everything beyond the sixth level is moved into the sixth-level folder. Unshare a Folder or Item Unshare a folder or item by moving it anywhere in your Private directory. Use either of the two ways to move folders and items discussed above, then select a location in the Private section. Only owners can move folders and items they've shared. If you unshare a folder that contains folders or items owned by others, those folders and items are also unshared and moved to their Private directories. Delete a Shared Folder or Item Select folders and items as mentioned above, click the More (...) icon, and select Delete. Only owners can delete their shared folder or item and move them to their Deleted Items folder. If you delete a folder that contains folders or items owned by others, those folders and items are also moved to their Deleted Items folders. Tip: Folders and items can only be deleted one at a time. Need to delete several items and folders? Move them to a new folder in bulk and then delete the folder. Restore a Shared Folder or Item From the Deleted Items, select the folder or item, and choose Remove from trash. Restoring shared folders or items moves them back to their original location. If the location or folder no longer exists, you'll find them in your Private directory. Understand Tasks and Permissions Everyone on the team has editor permissions to all Review 360 items in the root Team directory. Control who sees your shared items by moving them to team folders and customizing the folder share settings, as described below. Hover over the folder in the sidebar or the folder breadcrumb on top, click the More (...) icon that appears, and choose Folder share settings. Or select the checkbox in the upper-left corner of the folder, then click the share icon on the dynamic action toolbar on top. In the pop-up that displays, search for specific team members by name or email and click their names to add them as editors. Or add the "Everyone" group to give all creators access to the folder. To remove access, hover over selected members and click the trash icon. Permissions can be either explicit or inherited. Explicit permission is manually adding the user or group through the folder share settings. It doesn't change even when you move the folder. Inherited permission is when the folder automatically adds the share settings from the parent folder. If the folder is moved to another location, its inherited permissions are replaced with the new parent folder's share settings. To convert inherited permissions to explicit, remove the permissions and manually add them back. Updating folder share settings applies the change to all subfolders under it. Currently, this also affects folders owned by other members. The permission on the updated folder is explicit, while the permissions on the subfolders are inherited. There are two roles in the folder share settings: owner and editor. See the table below to compare owner and editor permissions: Folders Tasks Owner Editor View the shared folder x x View shared folder permissions x x Create a subfolder in the shared folder x x Add a new item in the shared folder x x Rename the shared folder x x Change shared folder permissions x Move the shared folder x Delete the shared folder x Items Tasks Owner Editor View items x x Download videos x x Publish new versions of an item x x Insert items as Storyline blocks in Rise 360 x x Hide and unhide versions of items x x Download Storyline 360 project backups x x Disable and re-enable comments x x Export videos to an LMS x x Modify share settings x x Copy the shareable link x x Allow users without Articulate IDs to comment x x Set a password to view the item x x Rename item titles x x Duplicate items x x Move items x Delete items x Restore versions x Delete comments x Publish Collaboratively Allow multiple authors to publish new versions of Review 360 items you shared using any Articulate 360 authoring app. Here's how: Publish your content to Review 360. Items are stored in the Private root directory when you first publish directly from authoring apps. Move it to any folder in the Team directory, including the root folder. Make sure co-authors have editor access to the folder. When co-authors choose to publish a new version of an existing item to Review 360 using the same authoring app, they'll see the item you shared on the list. For Storyline 360 items, editors also have the option to upload a new version, as shown below. Learn more about other editor tasks in the Understand Tasks and Permissions section above. To see who made changes to the shared item, click the Version drop-down list in the upper left corner of the screen to switch between versions. Editors can hide or unhide versions, but only owners can restore a version. Get Answers to FAQs Can I transfer ownership of folders and items? No, but editors can duplicate Review 360 items, and they'll own the copies. However, these won't include comments. You can also transfer ownership when removing the owner from the team subscription and selecting a new team member as the owner. As a folder editor, I can publish new versions of Rise 360 content in team folders, even if I'm not a course/microlearning manager in Rise 360. Is this expected? Yes, any creator in the same subscription with editor access to the Rise 360 item in Review 360 can publish a new version. This may include content on which you aren't assigned a collaborator role. Assigned collaborator roles in Rise 360 control who can publish the course or microlearning to Review 360. Assigned folder permissions in Review 360 team folders control who can publish new versions of the items in the folder. Note: When publishing a new version from Rise 360, you can select any content to which you have editor permissions in Review 360. Let us know how this works for your organization. What happens to shared content when the owner is removed from the team? When you remove someone from your team, you must transfer all their shared content to another member to complete the process. To keep the user's unshared content with their Articulate ID account, uncheck the Include personal content box. This is handy when the user is a contractor or freelancer who used their personal Articulate ID to join your team and has personal content connected to it. See this article for more information about managing content when users leave your team. If you're leaving the team, move all the content you want to keep to your Private directory first, then ask your admin to uncheck the Include personal content box when removing your access. More details on how long we'll keep your data here. Can I give admins access to team folders? Only creators in the same subscription can access team folders. Will I be notified when someone updates the items I shared? No, we don't send any notifications for team folders at this time. What should I do when I plan to merge subscriptions? We'll help you combine multiple Articulate 360 subscriptions to ensure shared content is transferred to the new subscription. Learn more about merging subscriptions. What happens when the subscription expires and I want to reactivate it? Shared content, such as Review 360 items in team folders, stays with the subscription. If you think you might renew your subscription later and want to keep your shared items, move them to your private directory before your subscription expires. Your online data remains intact if you renew your subscription with the same Articulate ID within six months. You'll have access to all your personal content items. Let us know if you need help retrieving shared content.Review 360: Invite Stakeholders to Review Content
After publishing or uploading an item to Review 360, you can use either a share link or review request to invite stakeholders to review the item and post their feedback. Learn about each process below. Use a Share Link Create a Review Request Use a Share Link To share your content and collect feedback, send stakeholders a direct link to your Review 360 item. From your dashboard, hover over an item, and click the More (...) icon that appears. Then, choose Share settings. Or select the checkbox in the upper-left corner of the card, and choose the chain link icon from the action toolbar on top. You can also open a Review 360 item from the dashboard and click Share in the upper right corner of the screen. Next, choose who can view your item using the Item Access dropdown. You can select Anyone with the link or Only invited users. The dialog box shows different options depending on your choice: Anyone with the link Only invited users Anyone with the link Select Anyone with the link from the dropdown to share your content more broadly. Then decide if you need these optional settings: If your reviewers don’t have Articulate accounts, select Allow users without Articulate IDs to comment. Stakeholders must enter their email addresses so you can identify their comments, and they can receive discussion notifications. We recommend encouraging stakeholders to sign in with an Articulate ID for the best experience. For example, reviewers who sign in can see badges for unread comments and change their email notification settings. Ask them to create a free account here. To password-protect your content for additional security, select the Set a password checkbox and enter a password in the field that appears. Turn off the password at any time simply by unchecking it. (Only the content owner and team folder editors can add and remove passwords.) Notes: Although share links are public, we prevent search engines from indexing our site so they won’t be searchable. However, if you post these links on a public web page, they may be indexed by a search engine. To protect confidential information, set a password or limit access to specific users. When you share Storyline project files with collaborators, they can access any integrated comments linked to the slides unless you password-protect the Review 360 item. Only invited users Choose Only invited users from the dropdown if you want more control over who can view the link. Invited users must have an Articulate ID to access the item you’re sharing. (If the stakeholder you want to invite doesn’t have an Articulate ID, ask them to create a free account here.) Then follow these steps to manage access: To add users, type in the person's email address in the People with Access field, then press Enter or select it from the drop-down list. Or copy a list of email addresses (use any form of separator—commas, semi-colons, spaces, cells in spreadsheets) and paste it to the People with Access field to add them automatically. You can add anyone from your team or outside the organization, as long as they have an Articulate ID. Remove users by clicking the X icon beside their name. Click Save to confirm any changes. Tips when making your item private: If your item is in a team folder, you'll see folder editors listed under "People with Access" with a folder icon beside their names. You can remove them via the folder share settings. Although you can add reviewers without Articulate IDs via request review, only those with accounts are included automatically. You'll see them under "People with Access" with a clipboard icon beside their names. Those without Articulate IDs must create a free account using the same reviewer email address to gain Viewer access. If you want collaborators to see integrated comments linked to slides in your Storyline project files, you must grant them access to the Review 360 item you want to share. Check out this FAQ for more information. Copy the shareable link from the dialog box and send it to your reviewers. Be sure to give them the password if you added one. And if your reviewers have never used Review 360 before, feel free to share this user guide or this downloadable PDF on reviewing content in Review 360. Create a Review Request To set a due date and keep track of your stakeholders' progress, create a review request by following the steps below. Launch the Review 360 item and click the Request Review button on the top right. Add reviewers by clicking the Assigned Reviewers fields and choosing any of the following methods: Select them from the drop-down list that appears by clicking the checkbox beside their names. The initial list shows the last five reviewers added, followed by the names or email addresses of recent reviewers you added and the members of your subscription. Type in the reviewer's email address and select it from the drop-down list. Copy a list of reviewer email addresses formatted with any kind of separator—commas, semi-colons, spaces, or cells in spreadsheets—and paste it into the Assigned Reviewers field to add them automatically. Enter a custom message for your reviewers if you like. For example, if your content is password-protected, include the password in your message. Make messages easier to read using the formatting options on the toolbar on top. Or, use the keyboard shortcuts below. Icon Function Key(s) Window / macOS Bold Ctrl+B / Cmd+B Italic Ctrl+I / Cmd+I Strikethrough Ctrl+Shift+X / Cmd+Shift+X Hyperlink Ctrl+C / Cmd+C to copy the URL Ctrl+V / Cmd+V to hyperlink the selected text Ordered list Ctrl+Shift+8 / Cmd+Shift+8 Bullet list Ctrl+Shift+7 / Cmd+Shift+7 Clear formatting N/A Add a line break Shift+Enter or Control+Enter / Cmd+Enter Set a due date for sending email reminders to reviewers if they haven't completed their review. Reminders are sent the day before, on the due date, and the day after. Confirm all the details are correct, then click Send Request. The text on the request review button reflects the status of the request, which could be either of the following: Button Text Description Request Review You haven’t assigned any reviewers. In Review You have assigned reviewers who haven’t completed the review. Review Assigned to You Assigned reviewers see this text when they use their personalized URL or are signed in with their Articulate ID. More details in below. Review Complete All assigned reviewers have completed their review. Reviewer's Experience Reviewers receive an email notification with a personalized URL to access their Review 360 item. Using this URL, they'll see the request review button set to Review Assigned to You on the top right. Clicking this button allows them to: View the request details, including the person who made the request, the due date, and a list of assigned reviewers. Click the Finish Review button to set their status to "Review Complete" and notify the person who made the request. Reset their status if they've completed their review and want to make additional change by using the Re-Open Review link at the bottom right. Note: If your Review 360 item share link is private, reviewers must have an Articulate ID to view it. Ask them to create a free account here if they don't have one. Update Your Request Modify your request after sending it. Change the Due Date Click the In Review button, select a new date from the due-date dropdown, and click Save. All reviewers will receive email notifications of the new due date. Their status doesn't change. Add Reviewers Invite more reviewers to look through your content: Click the In Review button, then select the Add Reviewers icon next to the "Request Review" header. Choose reviewers from the dropdown menu, type in their email if you don't see them listed. Click Update Reviewers when finished. Remove Reviewers To remove a reviewer, click the In Review button, hover your mouse over their name, click the X that appears, and select Remove. Delete To cancel your request, click the In Review button and then the trash bin icon beside the “Request Review” header. Select Yes to confirm. Note that you can't undo this action. Re-request Review Restart the review process when you have updated content for review: Click In Review and then the Re-request review button at the bottom. Verify the new request review form that’s pre-filled with previous reviewers. Add more reviewers and a custom message if you like. Click Send Request to notify all reviewers via email and update their review status to "Emailed". Monitor Status Track your stakeholders' progress. Refer to the table below for more details on each status: Status Description E-mailed The reviewer hasn't viewed the Review 360 item. Item Viewed The reviewer launched the Review 360 item or reopened their review. In Progress The reviewer posted their first comment. Completed The reviewer marked the review request as complete. Tips: If your reviewers are new to Review 360, point them to this user guide for stakeholders or share this quick-start guide document (PDF) in your custom message. All seatholders can create or edit a request for any Review 360 item they have access to within the subscription. Only the request owner will be notified when reviewers set their status to complete. If a reviewer has an Articulate ID account linked to their email address, they must sign in with their password before posting a comment. Anyone viewing the Review 360 item using the public link can see the Request Review details. Assigned reviewers with Articulate IDs will see the Your Review section using this link when signed in. Select Allow users without Articulate IDs to comment if you want assigned reviewers without Articulate IDs to post comments.Comments Disappearing After Submission in Review 360
Hi, I’m experiencing a problem with Review 360 where reviewers are posting comments, but these seem to disappear very quickly after being posted. While the reviewer believes they have submitted their review, I’m left with an empty review course. I’ve confirmed that this has happened with two different people on the same course. They have checked the review links, and the comments are also not showing up for them. What makes it even stranger is that other people have been able to successfully post their comments on this course. For these comments, I’ve received notifications in my email, but I’m not notified about the disappearing ones. I’ve already seen multiple threads regarding this issue on this forum, but no fix is mentioned anywhere. I’ve tried enabling resolved comments, turning comments off and on again, but to no avail. Review 360 - Feedback disappeared | Articulate - Community Review 360 comments missing | Articulate - Community Missing Feedback in Review 360 | Articulate - Community Comments in review link are not saved | Articulate - Community At this moment, the unreliability of Review 360 means we cannot send courses out for review. Do you have any possible fixes? Thanks!New in Review 360: Request Review
Are you sick of chasing down stakeholders to get them to review your courses? If so, you’re going to love being able to request and track reviews directly in Review 360. This handy new option will you save time—and headaches—by eliminating the need for endless back and forth with your stakeholders about where they’re at in the feedback process. Here’s how it works: When you open a course in Review 360, you’ll see an all-new Review Request button. Once you’ve selected that button, simply add stakeholder email addresses, share any additional information they might need, choose a due date, and hit Send Request. From there, Review 360 saves you time by taking over the notification process. It will email reviewers about your project right away. And if you add a due date, it’ll automatically send reminder nudges to your reviewers just before, on, and after that date if they haven’t finished looking over your course. And that’s not all! You and your stakeholders can now easily see where everyone is in the review process right within Review 360 thanks to the status labels that appear next to each reviewer’s name. So you won’t need to email stakeholders to check up on them because you’ll already know what’s going on. If you’re an Articulate 360 subscriber, you can access this new feature immediately in Review 360. And if you don’t have Articulate 360 but want to try out this feature, you can start a free 30-day trial. For more detailed information about this feature, check out this helpful article: Review 360: Request Review. So let us know what you think of this new Review 360 feature in the comments below. The Review 360 Team
