Audio file plays in preview, but not in Review360 or the LMS via SCORM 1.2

Hi All,

 

This is driving me crazy and it's absolutely hindering my ability to publish eLearning content for my organization. I never had a problem with this until the past two months, and all other online training we receive from a vendor (including ones built in Storyline) work just fine. 

 

I am publishing a course, as I have always done and adding voiceover tracks to narrate the material, but they aren't all consistently playing. Some slides will play, then some slides will be silent, and then it'll start back up again. When clicking "Previous" or going back a slide, the audio will decide to play. 

 

I can't figure out why this is happening and it's severely impacting my productivity. 

 

Any ideas? I see the one similar comment from a year ago about adding a play button, but this issue just started and I am wondering if some setting might be causing it. 

 

Thanks!