Forum Discussion
Audio file plays in preview, but not in Review360 or the LMS via SCORM 1.2
Hi All,
This is driving me crazy and it's absolutely hindering my ability to publish eLearning content for my organization. I never had a problem with this until the past two months, and all ot...
Hi PGallup,
Sorry to hear that your learners are facing audio playback issues in Reach 360.
I see that you've already opened a support case that's been received by our Distribution support team. They should be following up with you shortly to start troubleshooting.
We can continue the conversation through your case!
Hi Steven, I haven't had any contact about my ticket. I thought I had resolved it and assigned to personnel, but there are still audio issues
Hi PGallup,
Thanks for following up!
Checking your case, I see that my teammate Gren sent you an email yesterday, 03/19/26. If you're not seeing it in your inbox or SPAM folder, please let us know!