e-learning development
1630 TopicsCan you plublish select multiple scenes in Storyline 360?
Hi, We have several clients that use 90% of the same content in our multi scene lessons. Is there any way to publish MULTIPLE but not ALL scenes in a project? For example we'd like to publish scene 1,2,3,4 for client 1 but 1,2,4 for client 2 and 1,3,4 for client 3, etc. Thanks, Lori31Views0likes4CommentsAccordion Interaction - Revisiting
Hi, I am working on this (attached) animated accordion interaction. Many times when I arrive on layer 4 and the group opens, the group of panels go transparent before moving along the close animation and flying off the slide altogether or just doesn't show at all. If someone could view the attachment and figure out what's going on (I have examined and reexamined my triggers and cannot figure this out!) that would be lovely. I have tried AI assistant to no avail. Click on panels in this order: 1, 3, 2, 4.Storyline / SCORM: How can I check whether the cmi.suspend_data limit has been exceeded?
Hello everyone, I am experiencing an issue with course resume/progress data in a Storyline module published for SCORM. As I understand it, the information required to resume a course is stored in cmi.suspend_data, then sent back to the course when a learner resumes an incomplete attempt. I also understand that the maximum amount of data allowed in cmi.suspend_data depends on the SCORM version being used. If this limit is exceeded, progress may no longer be saved correctly, and the learner may have to restart the course from the beginning. My question is: How can I check the amount of data stored in cmi.suspend_data for a Storyline course? Is there a way to do this in Storyline, in the LMS, through browser developer tools, or with an external tool, in order to: view the content or size of cmi.suspend_data; confirm whether the SCORM limit has been exceeded; identify which elements in the course may significantly increase the amount of suspend data? I am also interested in understanding any differences between SCORM 1.2 and SCORM 2004 regarding this limit and resume behavior. Thank you in advance for your help and for sharing your experience.19Views0likes2CommentsHindi Font Rendering Issue in Safari and Mozilla Firefox
Hi, We have created a course in Articulate Storyline in Hindi. During testing, we noticed that the Hindi matras are not rendering properly in Mozilla Firefox and Safari browsers. Please refer to the enclosed screenshots for examples of the issue. We have already tried using different fonts, including Google Noto Sans Devanagari and other Hindi-native fonts. However, the rendering issue is still appearing. Course details: Articulate Storyline version: Latest version Language: Hindi Issue observed in: Mozilla Firefox and Safari Issue type: Hindi matras not rendering correctly Fonts tested: Google Noto Sans Devanagari and other Hindi-supported fonts Could you please review this issue and suggest a possible solution or workaround?45Views0likes3CommentsText display differs between Storyline and Review 360
Hello everyone, I am experiencing a display issue with text boxes in Storyline. The text does not appear the same way in the Storyline editing view as it does once the course is published and viewed in Review 360. The issue also affects text boxes with a scroll bar. For example, the text may fit correctly inside the text box while editing the slide, but in Review 360 the line breaks, spacing, text position, or visible amount of content can be different. In scrollable text boxes, this can also affect how the text is displayed and how much scrolling is required. Has anyone encountered this issue before? I am using the same text formatting and text box dimensions in Storyline, but the published result in Review 360 does not match what I see while editing. Thank you in advance for your help and suggestions.Storyline audio stops working on random slides
I’ve been working with Storyline for some time, but this time I’ve encountered an issue where I’m unable to identify any clear cause or logic behind what’s happening. I currently have four modules published from Storyline, both for SCORM and Review. During the review process, one of my colleagues commented that a particular slide did not have audio. However, when I checked, the audio was present on the slide timeline and played correctly on my end in both Review and Preview. Another co-worker of mine also confirmed that the audio worked for her. 🙃 I then published the module to SCORM and uploaded it to Moodle. While conducting final testing, I noticed that a few slides are experiencing the same issue. The audio does not play when the slide starts. To make the audio work, I either need to: go back to the previous slide and return to the slide, or let the slide timeline finish (in restricted mode), then drag the timeline back to the beginning, at which point the audio starts playing. I would prefer not to create a trigger on every slide to play the audio, as the audio should automatically play when the slide timeline starts. Additionally, most of the slides are working correctly, and only a few slides are affected, which makes it difficult to determine the cause. if anyone has encountered similar issues and have some suggestions or tips on how to fix this. I would greatly appreciate the help!!!1.8KViews0likes56CommentsURGENT: Systematic Memory Leak & DOM Node Explosion - Multiple Projects Affected
Hello Articulate Support & Community, I am reporting a critical, project-breaking performance issue that is now affecting multiple recent modules that causes browser crashes, particularly on mobile devices. This is an urgent matter as our clients are experiencing frequent crashes, particularly on mobile devices, and our production is at a standstill. I have already opened a technical support case (# 01272139) regarding this, but I have not received a resolution yet. I am providing full technical data here to expedite a fix. The Issue: In our latest builds using the most recent version of Storyline 360, we are seeing a massive, uncontrollable accumulation of resources that the engine fails to purge: DOM Nodes: Over 70,000 nodes for a simple 11-slide project. JS Heap Size: Reaches 2.4 GB rapidly, leading to "Out of Memory" crashes. CPU Usage: Constant saturation at 99.4%, even when the slide is idle. Cross-Environment Testing: We have verified that this behavior is NOT related to a specific hosting platform. The same leak occurs across: Articulate Review 360. LMS environments (SCORM 1.2 and 2004). Local standalone web server (No LMS/No SCORM). The Issue: The Storyline runtime appears unable to perform effective Garbage Collection. Even though I am not using complex media, the DOM tree continues to grow indefinitely. It seems the engine is "stacking" every object from previous slides without ever purging them from the browser's memory. Troubleshooting Steps Taken: To isolate the cause, I have stripped the project down to its bare essentials: Slide Master: Completely deleted the Slide Master for testing—the leak persists. Slide/Layer Properties: Every slide and layer is set to "Reset to initial state". Animations/Media: Removed all videos, Move Paths, and Emphasis Effects. New Project: Imported slides into a brand-new .story file—no change. Logic: Replaced Project.Progress with custom JS to reduce CPU overhead. Conclusion: This appears to be a systemic failure in the Modern Player's Garbage Collection mechanism in recent builds. Since this is affecting multiple projects, we suspect a regression in how the engine handles object destruction. I am ready to provide the .story file immediately to any staff member who can investigate this. Our clients are extremely dissatisfied, and we need an urgent technical review. Technical Context: Storyline 360 Version: Latest Build (January 2026). Player: Modern Player. Browser: Chrome, Edge, and Firefox (All show the same 70k node retention). Thank you for your immediate attention to this case.368Views0likes14CommentsCan a Code Block in Rise 360 be used to add Google Analytics JavaScript? If so, how?
Hello! I’m curious if anyone has successfully used a Code Block in Rise 360 to insert Google Analytics JavaScript. If so, would you be willing to share how you approached it in beginner-friendly terms? My team is looking to track page views for a few public-facing trainings hosted on our website using Google Analytics. Since these need to remain publicly accessible on our website, we have to stick with web publishing. I don’t have any coding experience, so I’ve been researching possible approaches and came across a few options. I do plan to learn coding in the near future — I just need a just-in-time, just-enough solution that’s sustainable for now, if possible. Storyline via trigger (then inserted into Rise) This seems to be the most approachable route for a completely inexperienced coder such as myself. Can I insert Google Analytics javascript in a trigger? | E-Learning Heroes How to track your Articulate Storyline projects with Google Analytics dynamically and from anywhere! | E-Learning Heroes Manual file modification (Post-Publish) This feels too advanced and doesn't seem sustainable, especially if I need to watch for Articulate software updates that may impact the JavaScript. Rise & Google Analytics? | E-Learning Heroes Third-Party Mods (such as the Mighty Chrome Extension) Wonderful idea, but my team does not have the funding to purchase any subscriptions at this time. https://maestrolearning.com/blogs/articulate-rise-google-analytics/ If needed, I’ll go the Storyline route — but I was hoping the Code Block might be a simpler option. Based on all of this, is this possible, or is Code Block not the right type of tool for this? If not, are there any newer, beginner-friendly approaches you’d recommend that might work? Thank you so much for your time!171Views0likes3Comments