e-learning development
879 TopicsProjects are gone when upgrading from the trial to the full license
I started testing Articulate, Rise 360, and other tools using my corporate email (as per the vendor's suggestion), and then I created some impressive courses. After some trial, I decided to proceed with securing a full license... so here's the thing, when my account was upgraded (and included in a team) I lost all the courses I've created! That was so frustrating. I mean, I can understand if this happens oppositely (going from a paid license to a free account), but upgrading?? and using the same account?? That makes no sense to me. Do you know if that information can be restored? Thank you in advance. P.s. I also tried the option to be removed from the full license and then go back to the trial account, using the same email address, but this creates another instance of the trial period and the result is the same: a new canvas to start from scratch again.Solved32Views0likes4CommentsMy New Go-To Companion for Multilingual Courses
If you’ve ever localized an eLearning course, you already know: it can be a time-consuming process. Export the text, send it to a translator, wait, re-import, fix the formatting, double-check everything, realize something was missed, fix the mistakes, double-check again, publish to SCORM (or whatever format is needed), and done. Well… that works when you only need one translation. But what if you need five, ten, twenty or more translations? You find yourself stuck in a cycle of exporting and importing, while the part of you that loves designing meaningful learning experiences quietly sighs. That’s why I was genuinely excited to dig into Articulate’s new Localization add-on for Rise 360 and Storyline 360. This didn’t feel like just another feature—it felt like a game changer for both me and my customers. So here’s a quick breakdown of what Articulate’s Localization add-on is all about, why it matters for course creators, and just as importantly, why it’s great for our customers too. A New Add-On That Makes Localization Easier Than Ever Articulate’s Localization add-on is a powerful feature available for Rise 360 and Storyline 360 that streamlines the entire process of translating eLearning courses into multiple languages. With support for over 70 languages—including right-to-left scripts like Arabic and Hebrew—it allows you to manage all versions of your course within a single project. It starts with instant AI translation, which helps you quickly generate translated drafts right inside your project. From there, you can invite reviewers to do in-context validation—they can see the translated course as it appears to learners and edit directly within that view, ensuring both accuracy and tone feel right. You also get multi-language workflow management, which means all your translations stay together in one place. No version chaos, no tracking down lost files. And perhaps the most learner-friendly feature: both Rise 360 and Storyline 360 include a built-in language switcher, so learners can toggle between languages inside the course—no duplicate versions or separate links needed. No more juggling files, rebuilding layouts, or managing five different course versions for five different languages. It’s all streamlined and integrated. Articulate’s Localization Add-On Helps Me To Work Smarter, Not Harder Articulate’s Localization add-on makes a real difference in how I approach my work—and not just because it saves time (though it absolutely does). With localization that works fluently together with the same tools I already use, I can keep my momentum. There’s no need to switch between apps, juggle spreadsheets, or figure out where a certain translated sentence ended up. It takes away a lot of the stress and risk. I don’t have to worry that formatting will break, or that content will go missing after a re-import. Everything stays clean and consistent, which means I can spend less time double-checking and more time creating. And the biggest benefit? Everything’s in one place. I don’t have to manage multiple versions of the same course in different folders or try to track which version is the most current. It’s all there, organized, and easy to work with. In short, it’s not just more efficient—it helps me stay in the creative flow, doing the part of the job I actually enjoy. Articulate’s Localization Add-On Helps Me Serve My Customers Better This part is huge—because when localization gets easier for me, the people I build for feel the benefit too. For one, it shortens timelines. Customers no longer have to wait weeks while I manually manage translated versions. With everything in one place and a more efficient workflow, I can deliver multi-language courses faster and with fewer back-and-forths. It also ensures a high-quality, consistent experience for their learners. Each language version maintains the same look, feel, and structure as the original—something that really matters when you’re delivering training at scale. It helps reinforce trust in the learning content and in the brand behind it. Another big win? Customers no longer have to upload and manage multiple SCORM files for each language in their LMS. One course, one upload—with a built-in language switcher that gives their learners the version they need, when they need it. And for customers working across borders or managing global teams, this kind of scalability is a game changer. Whether they need two languages or twenty, they get a process that’s streamlined and repeatable—without added complexity or surprise costs. In the end, it’s not just about efficiency. It’s about helping customers deliver better learning to more people, more confidently. Final Thoughts Localization used to be something I tolerated. Now? It’s something I can actually offer confidently—and even build into proposals proactively. If you’re supporting international learners or working with global customers, Articulate’s Localization add-on is worth exploring. It doesn’t just make your workflow smoother—it makes your courses better, faster, and more flexible. I really appreciate the hard work the team at Articulate has put into this add-on. It’s clear they’ve been listening to the challenges we face—and building real solutions that make our work better. Already tried the Localization add-on? I’d love to hear your thoughts. Drop a comment and let’s swap ideas. About me: Paul Alders LinkedIn Profile The eLearning Brewery56Views2likes3CommentsFirewall blocking slide data files
Hi, I'm having an issue with an older (pre-2020) Storyline project. Our firewall flags as a threat the slide data files (in the html5>data folder). The firewall error message does not provide any additional information, and the files themselves have only one function call, window.globalProvideData(), with a long JSON of a slide's data as an argument. Do you know why a firewall might find this suspicious? I've attached an example of a blocked file. Thanks in advance!PDFs loading but not launching
I'm trying to load PDF files from a desktop folder to the Resources tab in my Storyline course. They show they've loaded but won't open in Review or SCORM cloud. Thoughts? I'm not getting an error message. The PDFs load and look like I can click on them but when clicked nothing happens.Sub-menu Starter Slide No Checkmark
When you create a sub-menu in your main menu, why doesn't a checkmark get put after viewing the top slide in that sub-menu? It seems confusing because it is a slide the viewers look at, but without the checkmark, it almost seems as if they have not viewed/completed that slide. Can this be added somehow? Thanks!Variable number of attempts for certain quiz questions observed
I have a quiz which has questions with 4 options and 1 correct answer, and each Q has 3 attempts to it. I have observed (my colleagues have reported this to me, but this issue doesn't seem to occur at my end) that for some of the questions, instead of 3 attempts, the correct answer is displayed in the first or second attempt itself, and this happens only when you click the options in some particular order which i haven't been able to figure out. I have checked the settings and triggers and have seen that each question has the same set of triggers to it, still the issue is seen only for some of the questions, not all of them. Have any of you faced this before, please help me with some tips. If the Articulate Support team has any tips that too would be very helpful.10Views0likes0CommentsXLF import - showing code?
Hello I have just imported in an XLF file which contained our text translated into another language, but after importing, a load of slides that had text is now showing code?! Has anyone experienced this before? Anyone got any suggestions for fixing or the reason behind it? Any help that can be provided would be extremely appreciated. Thank you29Views0likes6CommentsStoryline vs Rise 360 - option is not available
In the storyline, we have an option when the video is playing, we can see the "notes" or "transcripts" section. This option is useful for the deaf learners, they can simply click the play button and watch the notes/transcripts to know what the instructor has spoken about in the video. (attached image 1) In Rise 360, I explored all the options. Unfortunately, we do not have an option to play video, and notes/transcripts should display on the same screen. We just have the "IMAGE & TEXT" option only. articulate Team, is there any way, instead of an image, we can upload a video option? (Attaching image 2 FYNA, please.) Looking forward to your response/solution, please. Thank you & have a great day ahead!34Views0likes3Comments