3D objects in Storyline
Hi Articulate Team, Are there any plans to bring support for 3D objects (such as .obj files) into Storyline? Essentially I'm referring to a 3D model viewer component function added to Storyline allowing for some basic manipulation of the 3D object itself such as rotate and move in X/Y/Z axis, exploded view, and part isolation. This would work wonders for so many learning projects and enhance the actual learning being achieved by the learner. Whilst Storyline has an insert web object feature, this requires additional overhead of the resource itself already being suitably hosted online or in a folder that can be hosted online (i.e. it contains HTML like files - index.html, etc. which is effectively asking for it to be web-ready). This isn't always suitable or practical for every company and their respective IP assets/resources. I have come across multiple threads asking for such a feature. Here's a few of them: 3D Models in Storyline | Articulate - Community Import 3d shapes into articulate storyline 360? | Articulate - Community How to put/import 3D moldels in Storyline | Articulate - Community In one of the threads I came across, there was a reply from Katie Riggo who stated "We're working on the ability to add 360° media assets to your courses". However, later on in the thread this turned out to be referring only to 360-degree images despite the thread being filled with people asking and requesting for 3D object support in terms of 3D models and being able to manipulate them like they can in PowerPoint. You can chalk this up as another +1 to the feature request for native 3D object support by way of being able to import and, to a basic level, manipulate them. Kind regards, SamScoring issues when playback speed is enabled
We are experiencing an issue with our courses in LMS. When learners change the playback speed to 1.5x or 2x, the final score isn’t recording and the students aren’t getting credit for completing the courses. When they go back into the courses and take them at the normal speed, the scores are recording. Is this a known issue? Are there any solutions for fixing it so we can still allow that feature to be used?Not able to publish Rise 360 courses
Hi Articulate Team, We have been experiencing issues publishing our Rise 360 courses for the past week. The courses are being published in LMS format using SCORM 2004, 2nd Edition. This is a high-priority matter as we have several courses scheduled to launch this week and are unable to proceed without a resolution. Could you please investigate this urgently and provide an update at your earliest convenience? Thank you.Trigger Warning!
Hello! I have a mysterious trigger issue with a multiple choice "survey" type interaction. Something is glitchy and I just can't put my finger on it. For each question, the user selects A, B, or C with value variables associated with each choice. Then, I created variables on the results slide to show specific layers based off the choices selected. However, the layer triggers aren't behaving as intended. There are only three questions so I'm hoping maybe one of the community gurus might take a peek and see if they can find the glitch. Or perhaps I'm missing something entirely obvious :) I'll attach the SL file. Thanks in advance!URGENT: Systematic Memory Leak & DOM Node Explosion - Multiple Projects Affected
Hello Articulate Support & Community, I am reporting a critical, project-breaking performance issue that is now affecting multiple recent modules that causes browser crashes, particularly on mobile devices. This is an urgent matter as our clients are experiencing frequent crashes, particularly on mobile devices, and our production is at a standstill. I have already opened a technical support case (# 01272139) regarding this, but I have not received a resolution yet. I am providing full technical data here to expedite a fix. The Issue: In our latest builds using the most recent version of Storyline 360, we are seeing a massive, uncontrollable accumulation of resources that the engine fails to purge: DOM Nodes: Over 70,000 nodes for a simple 11-slide project. JS Heap Size: Reaches 2.4 GB rapidly, leading to "Out of Memory" crashes. CPU Usage: Constant saturation at 99.4%, even when the slide is idle. Cross-Environment Testing: We have verified that this behavior is NOT related to a specific hosting platform. The same leak occurs across: Articulate Review 360. LMS environments (SCORM 1.2 and 2004). Local standalone web server (No LMS/No SCORM). The Issue: The Storyline runtime appears unable to perform effective Garbage Collection. Even though I am not using complex media, the DOM tree continues to grow indefinitely. It seems the engine is "stacking" every object from previous slides without ever purging them from the browser's memory. Troubleshooting Steps Taken: To isolate the cause, I have stripped the project down to its bare essentials: Slide Master: Completely deleted the Slide Master for testing—the leak persists. Slide/Layer Properties: Every slide and layer is set to "Reset to initial state". Animations/Media: Removed all videos, Move Paths, and Emphasis Effects. New Project: Imported slides into a brand-new .story file—no change. Logic: Replaced Project.Progress with custom JS to reduce CPU overhead. Conclusion: This appears to be a systemic failure in the Modern Player's Garbage Collection mechanism in recent builds. Since this is affecting multiple projects, we suspect a regression in how the engine handles object destruction. I am ready to provide the .story file immediately to any staff member who can investigate this. Our clients are extremely dissatisfied, and we need an urgent technical review. Technical Context: Storyline 360 Version: Latest Build (January 2026). Player: Modern Player. Browser: Chrome, Edge, and Firefox (All show the same 70k node retention). Thank you for your immediate attention to this case.Alternative to clear cache request
We have courses which with a requirement to retrain annually, and a consistent issue is that cached data on their computers interfere with quizzes and interactions. We find most people use the same computers, and we would like to find a solution besides requesting that they clear their browser cache (or using a private winder or using a different browser). Some solutions I have found in the discussion board has been to issue a unique URL, to remove the option to resume a course, but we do not want to upload unique URLs when courses are updated for many reasons, and we would like to coninue offering endusers the option to resume. Is it possible for cached information to be removed upon course completion so it does not interfere with the next retraining. Is there any other recommendation besides clearing the cache?Storyline audio stops working on random slides
I’ve been working with Storyline for some time, but this time I’ve encountered an issue where I’m unable to identify any clear cause or logic behind what’s happening. I currently have four modules published from Storyline, both for SCORM and Review. During the review process, one of my colleagues commented that a particular slide did not have audio. However, when I checked, the audio was present on the slide timeline and played correctly on my end in both Review and Preview. Another co-worker of mine also confirmed that the audio worked for her. 🙃 I then published the module to SCORM and uploaded it to Moodle. While conducting final testing, I noticed that a few slides are experiencing the same issue. The audio does not play when the slide starts. To make the audio work, I either need to: go back to the previous slide and return to the slide, or let the slide timeline finish (in restricted mode), then drag the timeline back to the beginning, at which point the audio starts playing. I would prefer not to create a trigger on every slide to play the audio, as the audio should automatically play when the slide timeline starts. Additionally, most of the slides are working correctly, and only a few slides are affected, which makes it difficult to determine the cause. if anyone has encountered similar issues and have some suggestions or tips on how to fix this. I would greatly appreciate the help!!!AI Talking Heads: Uncanny Valley Test
AI talking heads are everywhere, but most still fall straight into the Uncanny Valley. When lip-sync drifts or facial movements glitch, the learner stops focusing on the scenario and starts focusing on the AI mistake. I tested Veo 3.1, Kling 3.0, Creatify Aurora, Seedance 1.5, and HeyGen using the same image, script, and workplace scenario. One model clearly stood out as production-ready for realistic eLearning conversations. Watch the tutorial: https://www.youtube.com/watch?v=zroW6I7CGO0&t=317s Try the Storyline live demo: https://www.redesignedminds.com/AvatarGrid/story.html
