Audio file plays in preview, but not in Review360 or the LMS via SCORM 1.2
Hi All, This is driving me crazy and it's absolutely hindering my ability to publish eLearning content for my organization. I never had a problem with this until the past two months, and all other online training we receive from a vendor (including ones built in Storyline) work just fine. I am publishing a course, as I have always done and adding voiceover tracks to narrate the material, but they aren't all consistently playing. Some slides will play, then some slides will be silent, and then it'll start back up again. When clicking "Previous" or going back a slide, the audio will decide to play. I can't figure out why this is happening and it's severely impacting my productivity. Any ideas? I see the one similar comment from a year ago about adding a play button, but this issue just started and I am wondering if some setting might be causing it. Thanks!AI Text to Speech
I sent a course to a customer using Articulate Review. They have commented that there are incidents where the AI text-to-speech cuts out early or times when it doesn't work at all. I have not been able to duplicate this issue. Anyone else having this problem? If so, is there a solution?I can't increase the width of drop down interaction bars?
With no text wrap and "Resize shape to fit text" selected, the drop downs look like: The other options (wrap text or shrink text on overflow) look really bad: All size adjustments are disabled: How can I increase the width of the drop down bars so that the text fits without shrinking? The shrunk text is too small to read and is not ADA compliant.URGENT: Systematic Memory Leak & DOM Node Explosion - Multiple Projects Affected
Hello Articulate Support & Community, I am reporting a critical, project-breaking performance issue that is now affecting multiple recent modules that causes browser crashes, particularly on mobile devices. This is an urgent matter as our clients are experiencing frequent crashes, particularly on mobile devices, and our production is at a standstill. I have already opened a technical support case (# 01272139) regarding this, but I have not received a resolution yet. I am providing full technical data here to expedite a fix. The Issue: In our latest builds using the most recent version of Storyline 360, we are seeing a massive, uncontrollable accumulation of resources that the engine fails to purge: DOM Nodes: Over 70,000 nodes for a simple 11-slide project. JS Heap Size: Reaches 2.4 GB rapidly, leading to "Out of Memory" crashes. CPU Usage: Constant saturation at 99.4%, even when the slide is idle. Cross-Environment Testing: We have verified that this behavior is NOT related to a specific hosting platform. The same leak occurs across: Articulate Review 360. LMS environments (SCORM 1.2 and 2004). Local standalone web server (No LMS/No SCORM). The Issue: The Storyline runtime appears unable to perform effective Garbage Collection. Even though I am not using complex media, the DOM tree continues to grow indefinitely. It seems the engine is "stacking" every object from previous slides without ever purging them from the browser's memory. Troubleshooting Steps Taken: To isolate the cause, I have stripped the project down to its bare essentials: Slide Master: Completely deleted the Slide Master for testing—the leak persists. Slide/Layer Properties: Every slide and layer is set to "Reset to initial state". Animations/Media: Removed all videos, Move Paths, and Emphasis Effects. New Project: Imported slides into a brand-new .story file—no change. Logic: Replaced Project.Progress with custom JS to reduce CPU overhead. Conclusion: This appears to be a systemic failure in the Modern Player's Garbage Collection mechanism in recent builds. Since this is affecting multiple projects, we suspect a regression in how the engine handles object destruction. I am ready to provide the .story file immediately to any staff member who can investigate this. Our clients are extremely dissatisfied, and we need an urgent technical review. Technical Context: Storyline 360 Version: Latest Build (January 2026). Player: Modern Player. Browser: Chrome, Edge, and Firefox (All show the same 70k node retention). Thank you for your immediate attention to this case.How do you handle content delivery?
I've been producing Storyline courses for corporate clients for a while now, and my delivery process has always been pretty basic — publish to SCORM, zip it up, send it across, and hope they upload the right version to their LMS. It works, but it's starting to feel a bit clunky — especially when a client has their own LMS and I need to push an update. I end up re-exporting, re-sending, and then chasing to make sure they've actually swapped out the old file. And I've definitely had situations where old versions are still floating around months later. Curious how others handle this side of things — especially those of you delivering to clients who run their own LMS (SuccessFactors, Cornerstone, Moodle, etc.): Do you just send the SCORM zip and let them deal with it? Have you found a better way to manage versions across multiple clients? Has anyone ever had issues with clients holding onto content longer than they should? Would love to hear what's working (or not working) for people. Always feels like there should be a better way but I've never found one that isn't massively overengineered or expensive.Morph Accordion Help?
Hi All, Hoping someone can help. I am trying to create an accordion style menu for a learning module using the morph transition. I have tried multiple times but I cannot get it to work. Once I create my base slide, I have duplicated it, moved the assets to the places where I want them to be, but once I preview, the assets don't slide smoothly across the screen, they fade out at the same time as sliding, and then reappear in the final location. Its driving me crazy! I do not have any animations on any of the slides, I have not added anything new to any of the slides, they are all exact duplicates of the original, only the location of assets on the page has changed. I have attached the .story file, hoping someone can tell me where I am going wrong. Thanks JohnSequence drag and drop colours
Hello, I'm working in a storyline document a previous colleague built. I'm trying to edit the design of the sequence drag and drop. There are limited things you can do to the design right? When i select an item to drag it turns light purple. How do you change the colours of a selected item? There is no state on this layer, it doesn't even open up to select individually. Interested to know if someone can help with this. Thank you!Not able to publish Rise 360 courses
Hi Articulate Team, We have been experiencing issues publishing our Rise 360 courses for the past week. The courses are being published in LMS format using SCORM 2004, 2nd Edition. This is a high-priority matter as we have several courses scheduled to launch this week and are unable to proceed without a resolution. Could you please investigate this urgently and provide an update at your earliest convenience? Thank you.Mark questions in a question pool as "mandatory" to be pulled every time.
Does anyone know if you can mark questions "required" to be pulled anytime the question pool is used for an assessment? Another application I have used within our LMS has this ability. Any question flagged will always be pulled into a quiz. If this functionality does not exist, what do you recommend to supplement? Create a separate quiz with those required questions? Thoughts?
