Building a course that is navigable using Dragon (or similar)
Hi, I work for a Public Sector organisation, and want to make my courses as accessible as possible. I have alt text and reading order sorted, but wanted to ensure that my courses were navigable by voice navigation using Dragon or something similar. I really just need to know where Dragon takes it's name for the objects on the screen from. For instance, if there is an activity and the user has to select three objects, I want to be able to add in navigation prompts to the slide for instance 'voice navigation prompt - use raindrop 1, raindrop 2 etc'. Do I need to add alt text to the objects, or does Dragon read the object title that's displayed on the timeline? Or am I overthinking this, and Dragon makes it clear to the user what the object is called and so what they need to say to select it? thanks!RISE- Automatic Certificate Creation
I've been playing around with how to create a custom certificate in a Rise course and I've finally found a workaround using an embedded form that creates and delivers a PDF. Check it out: https://share.articulate.com/IcrVo3X-PV5k7x9CMMFkx I've been struggling with this for a long time and I know a handful of you have been too. Hope it helps! ps. I used the AI Assistant to create this mini course based off of the video I recorded outlining the steps, which I also included as content within the course to follow along.Persistent Crash
Hi Articulate community, I'm experiencing a persistent crash every time I attempt to preview or publish my project. I've tried everything I can think of and I'm completely stuck. Here's a full breakdown: SYSTEM INFO: - Mac with 16GB RAM running Articulate Storyline 360 via Parallels (Windows 11, 12GB RAM allocated) - Storyline 360, 64-bit PROJECT INFO: - 51 slides across 7 scenes - Contains videos (mp4), images, drag and drop interactions, tab interactions, quiz questions, and custom triggers - All media was removed from the Media Library to troubleshoot — crash persists even with no media WHAT HAPPENS: Every time I attempt to preview (even a single slide) or publish (to Review 360 or Web), Storyline crashes with the error report dialog. The error report identifies "Slide 1.1 Intro Slide" as the issue location, but the crash persists even after stripping that slide of all content. EVERYTHING WE'VE TRIED: - Disabled hardware graphics acceleration in Storyline Options - Increased Windows RAM allocation in Parallels from 6GB to 12GB - Deleted all video files from the Media Library - Deleted all audio files from the Media Library - Changed fonts from custom (Inter) to standard Windows font (Arial) - Tried previewing a single slide instead of the entire project - Tried publishing to Review 360 instead of previewing - Tried publishing to Web locally - Saved as a new file (Save As) with a different filename - Attempted to import the project into a brand new Storyline file — crashed during import - Set Autosave to every 5 minutes - Force quit and restarted Storyline multiple times - Sent multiple error reports via the Articulate error dialog NOTES: - The crash happens consistently, not intermittently - It crashes on simple slides with no media, no triggers, and standard fonts - The project file was built from scratch (not imported from PowerPoint or another tool) - I am running Storyline on a Mac via Parallels, which I know can sometimes cause issues Any help would be greatly appreciated — I have a lot of work invested in this project and I'm hoping to avoid rebuilding from scratch! Thank you!Storyline audio stops working on random slides
I’ve been working with Storyline for some time, but this time I’ve encountered an issue where I’m unable to identify any clear cause or logic behind what’s happening. I currently have four modules published from Storyline, both for SCORM and Review. During the review process, one of my colleagues commented that a particular slide did not have audio. However, when I checked, the audio was present on the slide timeline and played correctly on my end in both Review and Preview. Another co-worker of mine also confirmed that the audio worked for her. 🙃 I then published the module to SCORM and uploaded it to Moodle. While conducting final testing, I noticed that a few slides are experiencing the same issue. The audio does not play when the slide starts. To make the audio work, I either need to: go back to the previous slide and return to the slide, or let the slide timeline finish (in restricted mode), then drag the timeline back to the beginning, at which point the audio starts playing. I would prefer not to create a trigger on every slide to play the audio, as the audio should automatically play when the slide timeline starts. Additionally, most of the slides are working correctly, and only a few slides are affected, which makes it difficult to determine the cause. if anyone has encountered similar issues and have some suggestions or tips on how to fix this. I would greatly appreciate the help!!!Call for stories: How is learning making a difference at your organization?
Hi, E-Learning Heroes Community 👋 We know the training you create has real impact, and we’d love to hear about it. We’re currently accepting submissions for the 2027 issue of On Purpose, where we feature organizations using learning to make a meaningful difference in their communities. If you or your team have a story to share, we’d love to consider you. Want to see what we’re looking for? Check out inspiring stories from United Network for Organ Sharing, National Head Start Association, Project Lead the Way, and more in the 2026 issue: https://onpurpose.articulate.com/ 👉When you’re ready, submit the 5–10 minute application here by April 26 to be considered: https://onpurpose.articulate.com/apply Feel free to drop any questions below. Happy to help!Storyline slide stuck loading
I'm having an issue where reviewers (both in Review360 and in my LMS sandbox — we're using Cornerstone) are getting stuck on a specific slide with the three loading dots. Refreshing the page (in Review360) or closing and resuming the course resolves the issue. When looking in Review360, the screenshots that the system auto-collect show the next screen, implying that the transition is successful on the "back end" but this doesn't display to the learner. I've seen the posts about results slides — that isn't applicable here. This slide is built from a template used 2 other times in the course — the issue is always on the last one, never the other two. It seems to only happen to each user once per platform, so testing is tricky. I'm using a hotspot as the trigger to change slides. The trigger is of the form "when the user clicks 'HS_Confirm1': Set (variable) to (other variable), Jump to slide (slide) if (other variable) =/= (blank)." See screenshot below. This trigger setup is identical to the slides that are working properly. The slide that is being loaded is also a copy of the slide that gets loaded in the other scenarios — the only difference is that the other 2 have video or audio that plays when the slide loads and this version does not.Variable name being displayed when user input deleted
I have a project that works over three slides Slide 1: user text entry fields for their answers Slide 2: provides audio feedback on the answer and suggest how to improve, giving another chance to amend previous answers in the text entry fields. Slide 3: displays final answers as text fields referencing the variables The problem? Slide 2. When a user clicks into any of the text entry fields, their previous answer is replaced with the variable name and before I added the 'set variable to (blank) when the user clicks..' trigger the field became unresponsive. Naturally, I don't want the variable name to be visible at any point, and for the user to click into the field and just edit their answer. Any suggestion on what I'm doing wrong? Note: the 'automatic' default text didn't automatically disappear when the box was clicked so I got rid of that and created it manually with a show/hide text box when the user clicks the text entry field.Cannot generate Lessons with AI
I have taken this issue to support but no help so far... I have been using the AI Assistant in Rise 360 to generate the learning objectives, then the lessons and lastly creating the course. I find this a super-useful place to start for content creation. However, the last several courses I tried to develop will not let me generate the LESSONS as a final AI step. I get an error in the bottom right and the Generate Lessons button never appears: Complete required fields to Continue. I cannot see any additional fields to complete and support cannot access the content because I have not generated the lessons yet. Has anyone run into this issue and have a solution?Issue with block templates in Rise – the top bar hides the search field
[Fixed] Hello, We have encountered an issue with block templates in Rise – the top bar hides the search field, so we can't enter the name of the template we are looking for. Have you experienced the same issue? Thanks for your help! :) (I have also contacted support.)
