Forum Discussion
PDF failed to be generated from RISE/Storyline
Hi everyone!
We have a Rise course which uses Java to have Storyline generate a PDF based on what the user puts into some text entry boxes.
It works in several hours ago but does not work now. -- No PDF is generated for downloading.
We have tried in deafferent PC as well as browsers but the issue is same.
Do you know why this happened?
Is this a global function issue of RISE or Storyline right now?
BR,
Burton
4 Replies
Same question. 🙂
Hi BurtonTian-6fbd & WelocalizeeLear!
Happy to help!
Checking our status page, I'm not seeing any recent downtime reported within any of the Articulate 360 apps. While I can't speak to what may be getting in the way with the specific Javascript code, we do have a lot of Javascript gurus here in the community.
I'll open the floor to them, to share their insight!
Hi Steven,
Thanks for checking.
I found the function is works now.
Nothing changed but it just works again...BR,
Burton
Hello BurtonTian-6fbd,
I'm glad to hear that the function is now working on your end. Thanks for sharing the good news!
If you need additional help with your JavaScript code, please don't hesitate to post it here in the E-Learning Heroes Community.
