Forum Discussion
PDF failed to be generated from RISE/Storyline
Hi There,
We found there is nothing generated when typing Chinese characters (such as 中文).
Is there any settings for work with Chinese characters?
For example:
Thank you in advance!
BR,
Burton
We meet the same issue:
The PDF file fail generated if we type in Chinese characters.
And also have the same issue in Japanese course.
Could you please fix this issue?
So that we can generated the pdf successfully when we input double type characters.The shared example gives me errors using english characters
errors.js:226 Uncaught (in promise) Error: Failed to parse PDF document (line:1026 col:250 offset=18119): No PDF header found at MissingPDFHeaderError.PDFParsingError [as constructor] (errors.js:226:24) at new MissingPDFHeaderError (errors.js:303:24) at PDFParser.parseHeader (PDFParser.js:99:15) at PDFParser.<anonymous> (PDFParser.js:47:52) at PDFParser.parseDocument (PDFParser.js:38:16)
Change JavaScript Line 36 from...
var filename = "Result" + ".pdf"
...to...
var filename = "NotesTemplate.pdf"
Seems to work okay after that:
https://360.articulate.com/review/content/248a29f2-c138-495b-9400-ce422e2794df/review
Hi Steve,
Thank you for checking!
I tested the online course via above link (https://360.articulate.com/review/content/248a29f2-c138-495b-9400-ce422e2794df/review) and confirmed that:
1. It works well when typing a number or lating character in answer box.
2. No PDF generated when typing a Chinese character (for example, 中文) in answer box.
Would you please double check?
Thank you in advance!I see the problem now, thanks. I'll dig into this deeper to see if I can find a solution.
