Training Completion & Progress tracking issue (BookMark Issue)
Background: We have recently published a multi-language course to our LMS. The course is available in 17 languages, and users can select their preferred language from a language selection pane at the beginning. The course has been thoroughly tested, and no issues were identified during the initial testing phase. Once published we've been receiving user issues mostly to do with course completion and progress tracking. The summary of same is provided below. Notes: Before starting please note - Not all users are affected; only a couple have reported these problems. These issues are specific to the German language version of the course. Using Cornerstone's LMS with no known compatibility issues. Course settings and triggers are consistent across all languages. The 50% bookmark slide consisted of a document icon with link to a PDF which also had no issues with it. Summary of Issues: Training Completion Issues: Users are unable to record their completion of the training. Clicking "complete course" does not trigger any action, forcing users to repeat the training. Progress Tracking Problems: Training remains at 50% and does not close properly. The "close course" button on the last slide is unresponsive. Users have to restart the training or resume from the 50% bookmark.Duplicate layer not working
Hey, everyone. I am currently experiencing an issue with triggers not working. I have a layer where a user drags a group over a garbage bin. All of the images in the group then disappear, and other images appear and follow motion paths to make it look like the objects are being dumped in the bin. I duplicated the slide because I wanted to do the exact same thing, but with other images. The first layer is dumping components, the second layer is dumping scrap tape. Everything is set exactly the same; the images are just different. I made sure all of my pictures are set correctly (hidden, normal) and that everything in the triggers are set to the specific layer. But it is not working. In the second layer, the user drags the group over the garbage bin, and nothing happens. I wanted to see if I messed something up, so I duplicated the first layer and made absolutely no changes to it to see if it would work. It did not. So I know it is nothing I am setting incorrectly in terms of triggers. Could this be a glitch? I have uploaded a file with the slide and layers so people can take a look. Please, any advice would be appreciated! Thank you!Keeping a high score
Hi all, I am looking for some advice. I have created a drag and drop game using a timer. The aim is to get faster at completing the game each time and I am trying to find a way to keep the high score across retries unless it is beaten. I am using %score% and %highscore% and set up a trigger for the 'high score' to change to the 'score' when the 'score' is lower than the 'high score', but even if it is higher it is updating to the score. I have tried adding a trigger to change the high score value when the timeline starts to 999 if the high score is = 0, which works on the first turn to update the high score to the score, but changes to 999 on the second attempt. If I disable this trigger it doesn't even show the score on the first attempt. I am pretty new to Storyline and would greatly appreciate any help. It's driving me mad! Thanks in advance :)We launched a new forum for exchanging e-learning best practices 🤝
Hey all! If we haven't met yet, my name is Noele and I'm the new Director of Community here at Articulate. Over the last few months I've been having a ton of virtual coffee chats 🍵 with community members to get to know you better and learn more about how you want to use E-Learning Heroes. (If we chatted: thank you so much). One of the big things I took away from those chats is that your expertise and work in the E-Learning industry goes so far beyond what you do with Articulate's products. This community is full of experts not only in how to make the most of Storyline and Rise, but in all things e-learning: storyboarding, adult learning principles, working with SMEs, and so much more. And you want to talk about it with each other. Today I'm excited to share that based on your feedback, we've added a new forum to E-Learning Heroes: Exchange Best Practices (you can find it under the Connect tab). Think of this new forum like your virtual co-working space: you can use it to ask other e-learning pros for advice on how to best work with SMEs, look for ideas and brainstorming on how to make your latest course more engaging, discuss the latest news in the e-learning industry, and more. Have a best-practice discussion you want to start now? We can't wait to see it! To grease the wheels, I also popped in a question of my own that I'd love to get your thoughts on. Excited to get to know you all and your work better in this space!Questions and answers not showing up on mobile device
Hi there, this is a first I have an employee using a Samsung Galaxy mobile device some courses are working fine for her, she can go right through the quiz portion without any issues but she's working on 3 courses right now, when she gets to the quiz, sometimes the questions and answers disappear she can't see anything but the submit button. I've deleted and reset her up 2x now on one course imparticular and it just keeps doing this. These courses have been in circulation for over two years so this is an isolated issue I've never seen before. Does anyone know if there is a setting on her phone that could be causing this issue, or could it just be a dip in an internet connection causing this? My LMS is looking into this as well.iOS Screenshot Fitting
I want to create a mobile module for iOS that fits perfectly on the screen while viewing the review link. Is there an app or tool that can capture an accurate screenshot? We use Movavi and take app screenshots using BlueStacks on a laptop for Android. Currently, the module is not fitting properly on the screen, as shown in the attached picture.
