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1010 TopicsArticulate 360 Desktop Launcher - Stuck in a loop
Hi all, Has anyone encountered the scenario of launching the Articulate 360 desktop launcher and run into the following loop: Launcher opens with message that you're being redirected to your web browser to sign in. Web browser opens with a message to click a button to sign in/login. Click button. Desktop launcher shows the loading dots before displaying "You're being redirected to web browser to sign in". Nothing has changed in the web browser. Either click "Start over" in the launcher, or "Open Articulate 360" in the browser. If "Start over" is selected in the launcher, repeat from step 2. If "open Articulate 360" in the browser is selected, nothing happens. Bear in mind I am already working in Storyline 360 at this point, I can (as is obvious) log in to the elearning Heroes site, and I can navigate in my browser to the Articulate website (either typing URL or using a bookmark) and access Rise, Review as normal. The reason I wanted to open the launcher is to be able to check the other desktop software available but, due to the above loop I am unable to do so. Is this something that is likely going to require me to uninstall/reinstall the software? Kind regards, SamSolved48Views0likes8CommentsAllow publishing access for more than one owner
My team works in a very collaborative environment and the "owner" of the course in Rise360 may not be the only owner or the only person that needs access to publish the course to our LMS. We previously all had access to publish the course as long as we were listed as collaborators (manager or editor). As of today, this access is gone and only the owner has the option to publish the course. I saw in Articulate Community that this question has been asked previously in the context of an employee leaving the organization and it was recommended to just share the link. This does not allow us to publish the course in our LMS to track completion for compliance. I'm not sure what changed for us to previously have access to the publish feature regardless of ownership or why we no longer have the access to do so, but there should at the very least be an option to assign collaborators as "co-owners" so we can have equal publishing/modification rights on team projects. Thank you!461Views18likes7CommentsRise 360 Microlearning Issue
Hey there! Does anyone know what I am doing wrong here? I am using Rise 360 to create a microlearning module. I am using “Statement D,” but for some reason they are randomly changing sizes. I have check and the settings are the same. Any ideas on how to fix this? Cheers in advance!23Views0likes2CommentsAI Assistant Instructions
Hi Everyone, I wonder if someone can help me with the AI Assistant. I'm looking to develop a UK level 2 course in Adult Social Care using the AI Assistant. I know all the units that must be included and the learning outcomes and assessment criteria for each of those units. Can I just provide that information to the AI Assistant and then it generates the content for those learning outcomes and assessment criteria? From what I can see, all I can do is provide the context of the course and then the AI Assistant determines the LOs based on that context. I have to cover everything as part of the qualification specification, so the course needs to reflect that content, not what the AI Assistant thinks it should be. Hopefully I've explained that clearly enough? Thanks in advance for your responses 😀33Views0likes1CommentProblem adding XLIFF on the label language
I’ve been trying to import an XLIFF file into Rise to update the label language, but it doesn’t seem to work as expected. When I upload the file, it does pick up the file title, but the actual content remains in the default language and none of the translated labels are applied. Any help would be appreciated. Thanks!25Views0likes2CommentsSafari not loading Rise course - Display "A problem repeatedly occurred"
Good day, e-learning heroes! Thank you in advance for your support! We’ve received reports from a few users experiencing issues accessing one of our Rise 360 courses in Safari. When attempting to open the course, users encounter the following error message: "A problem repeatedly occurred with [Module Link]." A “Reload Webpage” button appears at the bottom, but clicking it results in the same error message. The course is launched on Brightspace, our learning management system. The issue appears to be specific to Safari. Most users (including myself) are able to access the course without issues. Currently we don't yet have details on IOS version, safari version, and installed extensions of the users who reported the issue. We are currently advising users to switch to another browser or use private mode. Has anyone experienced similar issues with Rise 360 courses in Safari? Are there known Safari settings, features, or compatibility considerations (e.g., privacy settings, cross-site tracking, LMS configs) that could be causing this behavior? Any insights or suggestions would be greatly appreciated! Thank you again! Xinru64Views0likes4Commentslack of Rise innovation
Just talked to a former customer who went to Mindsmith because of the lack of innovation in Rise over the past four years. Groups like Maestro are filling in the gaps but I'm curious if others are leaving Articulate for competitors because of similar sentiment. I hope not. I spent the last year learning Rise and Storyline. Hoping this discussion prompts a conversation that gets engineering's attention and where we might hear about the future. ANNNNNDDDDD - everyone is doing AI innovation. What other features besides integrating with AI partners can we look forward to in the near future? Excited to hear more!1.1KViews2likes21CommentsOpen Bullet Points
Hi. Has there been a feature update to bullet points? When using the labeled graphic or timeline block, I noticed that my bullet points are open circles rather than closed ones. I don't want open circles, but I don't seem to be able to change them to closed circles. Any help or explanation is greatly appreciated. Thanks in advance.37Views0likes2CommentsModify the Results Slide in a Freeform question -Quizmaker & Storyline
Quizmaker question I'm trying to build an aptitude style assessment for a stand alone micro-course. It would have users choose between an A, B or C selection. First, i'm playing with Quizmaker to see how the freeform question might work -may retry this in Storyline later, but so far I'm stuck on something that is in both software. The Results slide, which I indent to use in this assessment, I cannot find a way to have more options than just Success / Failure. I can use the points per question to tally up the likelihood of "X" then funnel the user into a "Recommendation" (i.e. a relabeled Results slide) that indicates Type A and Type B. This is fine to repurpose Success / Failure, but my plan is to have Type C. Any ideas how I can have the Results slide to have a 3rd option? Or am I maybe thinking about this too narrowly? Any advice or ideas would be appreciated. K