Forum Discussion
Articulate Rise - Content missed in exported file
Hello Team,
I received one Rise course from the client and i created a copy and exported the content for translation. But later on after translation was done and imported the file back into the ri...
Hi Christopher,
I just had the same issue occur where several spots in my course were not translated and according to the 3rd party translation company, the information was not included in the xlf file. Still, we show it in the pdf copy that was downloaded at the same time. We are not able to read the xlf file to see where the disconnect is and I've already imported the translated file. Can I still export it to submit a case to have you all review it?
Hi Frederick and Novia!
I see that both of you have reached out to our Support Engineers in a support case! Great call! If you still need additional support, we recommend sharing your .story file in your case.
