Articulate storyline 360 replay button not working

Hi, I am also having this issue. I am setting most slides to "Reset to Initial State" as I understand this is less of a load on the LMS (Is this still the case?)

A subset of my slides are set to "Automatically Decide" which chooses "Resume Saved State." I do this because on these slides there are required buttons to click and I don't want to force learners to click the buttons again when they revisit the slide. 

As people have mentioned previously, the Replay button does not work on these slides set to "Resume Saved State." Can you make it so the Replay button does not appear or even better, works as expected? (I don't have time or resources to build my own Replay button.)

Hi 

The replay button does not seem to work in interaction slides that has been branched to different scenes/slides. In my case, the slide plays a content and then shows buttons for interaction. When returned after interaction, the content/audio cannot be played using either play button or replay button. It can be done by dragging the seekbar, but I have to disable the seekbar, as the client wants it.

When reset to intial state, it plays automatically when revisited and not when user wants to. So, this is also not an option for us.

Possible solution 1:

Separate the content and interaction to two different slides. One with content and another with interaction.

Where interaction slide has only buttons and no audio.

OR

Possible solution 2(this is what I did):

Add another custom replay button on screen and trigger it to jump to start of timeline from beginning on the base slide.

Slide setting: Resume saved state.

Show layer with Replay button when revisited.(Layer settings: disable all options, reset )

Hope its helps until there is a software update.

Hi Michelle and Timur, 

Thanks so much for checking in. I've gone ahead and created support cases for you both so we can discuss this further with our talented Support Engineer staff. We'll be able to take a closer look at your projects and help share personalized assistance. 

One of our talented engineers will be in touch shortly for each of you via email. Thank you for your patience! 

Hope that you both have great starts to the week ahead! 

Hello guys, since 2019 no solution for it? This button doenst work with implemented videos as well 

May of 2023 - I am having the same issue with the replay button. When clicked the audio does not resume, even when revisiting is set to initial state on both the base and layers of the slide.  Any updates yet?

Hi, Hianna.

While this feature hasn't made it on our feature roadmap yet, this discussion is connected to the report, so we'll be sure to notify you when we have news to share.

Any updates on this feature request? Sounds like being able to add the replay button independently from the seekbar might resolve this issue...

Hi Sherri,

Thank you for popping in to share your thoughts. The ability to define additional functionality to the Rewind button is a feature request we are currently tracking. I've added this conversation to our report so that we can share updates with you here in the future.

Since the rewind button doesn't work in all situations, can there be an option in the player to remove this button? It is very misleading to learners to have it there but have it do nothing.

Hi Arif,

I'd like to connect you with our Support Engineers so they can take a closer look at your file. I've shared your file with the team, and they'll email you back soon with recommendations on how to make the functionality of slides 1.5, 2.1, 3.1, 4.1, 5.1 match slide 2.1. Stay tuned!