Forum Discussion

AnnalieNel's avatar
AnnalieNel
Community Member
9 months ago

Articulate Storyline 64 bit install issues

Hi all, I checked my Articulate 360 Suite for any updates, and it indicated I do not have any updates.  Yet, when I check the version of Storyline I have, it is from 2023.  I then downloaded Storylin...
storyline 360
AnnalieNel's avatar
AnnalieNel
Community Member
9 months ago

Thanks for the feedback.  Do we know why the updates are not pulling through though?  Will I have to do this regularly?  Not ideal, as we do not have administrator rights on our work laptops.  Is it a setting on our profile with Articulate, or could it be a setting from our work IT re updates? Where do we start looking for the issue?

 

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    9 months ago

    Hi AnnalieNel!

    Glad to see the community has been helping you!

    I noticed you were working with my colleague Christian through your support case. I've updated your case with the additional feedback you shared, so he can address each of your concerns. He should be following up with you shortly!