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jayanthp-b3dcbc
2 years agoCommunity Member
Articulate storyline creating multiple copies post April 18th update.
Hi,
I am facing an issue post the new update of Articulate storyline 360 [April 18 2023]. The issue is whenever I am saving the work completed on the tool it is creating multiple files with same name and duplicate files size is 0 KB.
Could anyone help me with solving this issue.
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Hi Jayanth,
Welcome to the E-Learning Heroes Community!
I'm happy to help troubleshoot this issue and would like to start with clarifying questions to understand your experience better.
- Have you experienced this in any other courses, even a new one?
- Are you working on your local drive? Working on a network drive can cause erratic behavior.
- Can you share a screenshot of the multiple files created, including the directory where they are stored?
- Will running the steps below help resolve the issue?
I'm looking forward to your response!