Forum Discussion
StacyRempel-221
6 years agoCommunity Member
Audio fading in?
I've had this issue since upgrading to Storyline 360. When I import audio, the very beginning sounds like it's fading in and cutting off a millisecond of the audio. I don't know why this is happenin...
DebGrahn
Community Member
I'm noticing the same thing. I used the "record audio" feature so I did not import separate audio files. The first 2 or three words sound faint and almost echo-ey (like I'm in a closet) and then it's fine. I can tell within the slide exactly where each audio file breaks at.
LaurenConnelly
3 years agoStaff
Hello Deborah!
Thanks for sharing these details with us! I understand you're experiencing audio quality issues when using the "Record Audio" feature. I'm happy to look into this with you!
Let's start with a few troubleshooting questions:
- Does the audio break when previewing and publishing the project?
- Have you tried using a different microphone when recording?
- Which version of Storyline are you using?
I'll be on standby so we can work through this together!