Forum Discussion
StacyRempel-221
6 years agoCommunity Member
Audio fading in?
I've had this issue since upgrading to Storyline 360. When I import audio, the very beginning sounds like it's fading in and cutting off a millisecond of the audio. I don't know why this is happenin...
TatianaReis
Community Member
I am having the same issue. All the audios fade in and cut the first or second word.
StevenBenassi
7 months agoStaff
Hi Tatiana!
Sorry to hear you've also run into this setback!
To confirm, are the audio issues observed when previewing your course, or after it's been published? If you've confirmed that you are working locally, and a repair of your Storyline installation doesn't do the trick, would you be comfortable sharing your .story and audio files for testing on our end?
Feel free to upload them here in the discussion or privately through a support case. We'll delete them from our system as soon as troubleshooting is complete!