Forum Discussion
Audio file not uploading
Hi, I am having problems uploading an m4a audio file to Articulate Rise. I have uploaded these file formats in the past so I'm not sure why it's not recognizing the file now.
The message I'm gett...
Hi there, Tim. I did some testing from my side, and we're seeing the same problem. We'll get this logged as a software bug so our Engineers can begin looking at what's causing this.
In the meantime, are you able to save the M4A file as an MP3 file, then upload it to Rise? Let us know if that works for you!
Hi Alyssa,
Has there been a solution yet? I am still having problems uploading my mp4 audio files and cannot convert them into mp3 files at the moment.
